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December 2021

Facility German Canadian Care Home
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2010 Harrison Drive Accreditation status Accredited
City/postal code Vancouver Accreditation expiry date not available
Phone number (604) 713-6500 Contact for complaints CEO
Operator (Type) German Canadian Benevolent Society (Not For Profit) Phone number of complaint contact (604) 713-6503
Opened 1979 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 85 days, with an average of 15 days
Current language(s) spoken by staff English, German, Polish, Hungarian, Mandarin, Cantonese, Tagalog, Farsi, Romanian, Bulgarian, Japanese, Russian, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees None
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 76
Publicly funded beds (short- and long-term) 132 Semi-private rooms 28
Total beds 132 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 2.94 3.36
Nursing care hours (hours per resident per day) 2.71 3.01
Registered Nurse (hours per resident per day) n/a 0.23
Licensed Practical Nurse (hours per resident per day) n/a 0.50
Care Aide (hours per resident per day) n/a 2.28
Allied health hours (hours per resident per day) 0.23 0.35
Food costs per resident per day (actual cost) 2 $8.04 $7.18
Facility per diem rate2 $222.48 $242.46

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 1 0.8 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 1 0.8 5.8 Other injury 1 0.8 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 4 3 3.5
Unexpected illness 11 8.3 12.3 Attempted suicide 1 0.8 0.1
Expected death 39 29.5 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 1 0.8 0.4
Inspections
Risk Rating Medium Risk Score 20
Number of Inspections 8 Number of licensing infractions found 8
Licensing Infractions
Licensing 1 Nutrition & food services 1
Physical facility, equipment & furnishings 2 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 1 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 50.9% 63.6%
Percent 85 years or older 52.9% 54.1%
Percent younger than 65 years 5.0% 5.7%
Average length of stay (days) 1,344 900
Percent of residents diagnosed with depression 13.4% 23.4%
Percent of residents dependent in activities of daily living 37.7% 32.4%
Percent of residents in a wheelchair 38.0% 52.1%
Percent of residents with dementia (mild to severe) 57.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 34.3% 28.4%
Percent of residents with physically abusive behaviour 5.4% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 50.9% 50.0%
Case mix index 0.51 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 35.1% 10.1%
Percent of residents receiving recreation therapy 68.9% 28.4%
Percent of residents receiving occupational therapy 22.9% 5.6%
Percent of residents receiving depression medication 46.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 37.1% 25.7%
Percent of residents with daily physical restraints 8.3% 6.5%
Percent of residents with falls in the last 30 days 11.4% 12.8%
Percent of residents with a worsened pressure ulcer 2.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 93.2% 88.5%
Percent of health care workers vaccinated for influenza 73.8% 63.4%
Percent of residents vaccinated for COVID-19 94.5% 95.7%

Source: BC Centre for Disease Control