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December 2021

Facility Evergreen Extended Care - Powell River Hospital
Health authority Vancouver Coastal Health Regulation/Legislation Hospital Act
Street address 4970 Joyce Ave. Accreditation status Not Accredited
City/postal code Powell River Accreditation expiry date not applicable
Phone number (604) 485-2208 Contact for complaints Manager / Residential Care Coordinator
Operator (Type) Vancouver Coastal Health (Health Authority) Phone number of complaint contact (604) 485-3237
Opened 1980 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 683 days, with an average of 39 days
Current language(s) spoken by staff English, Dutch, Russian, Italian, Filipino, French

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Personal Care fee for personal items
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 6
Publicly funded beds (short- and long-term) 75 Semi-private rooms 4
Total beds 75 Multi-person rooms 15

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.38
Nursing care hours (hours per resident per day) 2.93 2.95
Registered Nurse (hours per resident per day) n/a 0.59
Licensed Practical Nurse (hours per resident per day) n/a 0.41
Care Aide (hours per resident per day) n/a 1.95
Allied health hours (hours per resident per day) 0.43 0.43
Food costs per resident per day (actual cost) 2 $8.75 $10.17
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 1 1.3 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 2 2.7 5.8 Other injury 1 1.3 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 39 52 3.5
Unexpected illness 1 1.3 12.3 Attempted suicide 0 0 0.1
Expected death 22 29.3 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Medium Risk Score 17
Number of Inspections 4 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 85 84
Percent female 63.3% 63.6%
Percent 85 years or older 63.7% 54.1%
Percent younger than 65 years 4.3% 5.7%
Average length of stay (days) 862 900
Percent of residents diagnosed with depression 18.2% 23.4%
Percent of residents dependent in activities of daily living 55.2% 32.4%
Percent of residents in a wheelchair 61.7% 52.1%
Percent of residents with dementia (mild to severe) 56.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 42.9% 28.4%
Percent of residents with physically abusive behaviour 7.1% 8.6%
Average index of social engagement 1.6 2.6
Percent of residents with low social engagement 72.7% 50.0%
Case mix index 0.6 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.6% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 53.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.9% 25.7%
Percent of residents with daily physical restraints 31.8% 6.5%
Percent of residents with falls in the last 30 days 4.7% 12.8%
Percent of residents with a worsened pressure ulcer 10.5% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza 32.9% 63.4%
Percent of residents vaccinated for COVID-19 97.2% 95.7%

Source: BC Centre for Disease Control