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December 2021

Facility Blenheim Lodge
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3263 Blenheim Street Accreditation status Not Accredited
City/postal code Vancouver Accreditation expiry date not applicable
Phone number (604) 732-8717 Contact for complaints Department Manager
Operator (Type) Calling Foundation (Not For Profit) Phone number of complaint contact (604) 732-8717
Opened 1969 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 4 to 47 days, with an average of 13 days
Current language(s) spoken by staff English, Tagalog, Cantonese, Punjabi, Hindi, Hungarian, Greek, Spanish, Russian, Ukrainian, Japanese

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 4 Private rooms 65
Publicly funded beds (short- and long-term) 95 Semi-private rooms 17
Total beds 99 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 2.76 3.36
Nursing care hours (hours per resident per day) 2.60 3.02
Registered Nurse (hours per resident per day) n/a 0.55
Licensed Practical Nurse (hours per resident per day) n/a 0.23
Care Aide (hours per resident per day) n/a 2.24
Allied health hours (hours per resident per day) 0.16 0.34
Food costs per resident per day (actual cost) 2 $6.69 $7.54
Facility per diem rate2 $230.04 $262.81

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 13 13.1 5.8 Other injury 1 1 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 7 7.1 3.5
Unexpected illness 8 8.1 12.3 Attempted suicide 0 0 0.1
Expected death 24 24.2 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 8 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 88 84
Percent female 79.7% 63.6%
Percent 85 years or older 67.5% 54.1%
Percent younger than 65 years 0.5% 5.7%
Average length of stay (days) 1,303 900
Percent of residents diagnosed with depression 24.5% 23.4%
Percent of residents dependent in activities of daily living 47.6% 32.4%
Percent of residents in a wheelchair 51.3% 52.1%
Percent of residents with dementia (mild to severe) 69.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 52.8% 28.4%
Percent of residents with physically abusive behaviour 6.3% 8.6%
Average index of social engagement 2.3 2.6
Percent of residents with low social engagement 58.0% 50.0%
Case mix index 0.6 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 11.5% 10.1%
Percent of residents receiving recreation therapy 90.3% 28.4%
Percent of residents receiving occupational therapy 1.5% 5.6%
Percent of residents receiving depression medication 49.1% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.2% 25.7%
Percent of residents with daily physical restraints 1.8% 6.5%
Percent of residents with falls in the last 30 days 15.0% 12.8%
Percent of residents with a worsened pressure ulcer 4.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza n/a 88.5%
Percent of health care workers vaccinated for influenza n/a 63.4%
Percent of residents vaccinated for COVID-19 98.0% 95.7%

Source: BC Centre for Disease Control