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December 2021

Facility Bella Coola General Hospital
Health authority Vancouver Coastal Health Regulation/Legislation Hospital Act
Street address 1025 Elcho Street Accreditation status Accredited
City/postal code Bella Coola Accreditation expiry date not available
Phone number (250) 799-5311 Contact for complaints Program Manager
Operator (Type) Vancouver Coastal Health (Health Authority) Phone number of complaint contact (250) 799-5311
Opened 1980 Personal spending account No
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Average Wait Time n/a
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 5
Publicly funded beds (short- and long-term) 5 Semi-private rooms 0
Total beds 5 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 n/a n/a
Nursing care hours (hours per resident per day) n/a n/a
Registered Nurse (hours per resident per day) n/a n/a
Licensed Practical Nurse (hours per resident per day) n/a n/a
Care Aide (hours per resident per day) n/a n/a
Allied health hours (hours per resident per day) n/a n/a
Food costs per resident per day (actual cost) 2 n/a n/a
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints suppressed Number substantiated licensing complaints suppressed
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence suppressed suppressed 0.8 Medication error with adverse event suppressed suppressed 0.1
Abuse / neglect suppressed suppressed 0.5 Missing or wandering person suppressed suppressed 0.6
Fall with injury / Adverse event suppressed suppressed 5.8 Other injury suppressed suppressed 1.0
Food or other poisoning suppressed suppressed 0.1 Aggressive behaviour suppressed suppressed 3.5
Unexpected illness suppressed suppressed 12.3 Attempted suicide suppressed suppressed 0.1
Expected death suppressed suppressed 23.4 Other - clinical suppressed suppressed 0.5
Unexpected death suppressed suppressed 0.6 Other - service delivery suppressed suppressed 0.4
Inspections
Risk Rating n/a Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population suppressed 84
Percent female suppressed 63.6%
Percent 85 years or older suppressed 54.1%
Percent younger than 65 years suppressed 5.7%
Average length of stay (days) suppressed 900
Percent of residents diagnosed with depression suppressed 23.4%
Percent of residents dependent in activities of daily living suppressed 32.4%
Percent of residents in a wheelchair suppressed 52.1%
Percent of residents with dementia (mild to severe) suppressed 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) suppressed 28.4%
Percent of residents with physically abusive behaviour suppressed 8.6%
Average index of social engagement suppressed 2.6
Percent of residents with low social engagement suppressed 50.0%
Case mix index suppressed 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy suppressed 10.1%
Percent of residents receiving recreation therapy suppressed 28.4%
Percent of residents receiving occupational therapy suppressed 5.6%
Percent of residents receiving depression medication suppressed 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis suppressed 25.7%
Percent of residents with daily physical restraints suppressed 6.5%
Percent of residents with falls in the last 30 days suppressed 12.8%
Percent of residents with a worsened pressure ulcer suppressed 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza suppressed 88.5%
Percent of health care workers vaccinated for influenza suppressed 63.4%
Percent of residents vaccinated for COVID-19 suppressed 95.7%

Source: BC Centre for Disease Control