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December 2021

Facility Sunset Lodge
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 952 Arm Street Accreditation status Accredited
City/postal code Esquimalt Accreditation expiry date June 2025
Phone number (250) 385-3422 Contact for complaints Director of Care
Operator (Type) Governing Council of the Salvation Army in Canada (Not For Profit) Phone number of complaint contact (250) 385-3422 x237
Opened 1979 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 69 to 256 days, with an average of 154 days
Current language(s) spoken by staff English, Spanish, Russian, Cantonese, Filipino, Vietnamese, Slovakian

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees One-time fee for labeling clothes, wheelchair cleaning fee for resident owned equipment
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 108
Publicly funded beds (short- and long-term) 108 Semi-private rooms 0
Total beds 108 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.20 3.20
Nursing care hours (hours per resident per day) 2.86 2.90
Registered Nurse (hours per resident per day) n/a 0.27
Licensed Practical Nurse (hours per resident per day) n/a 0.52
Care Aide (hours per resident per day) n/a 2.11
Allied health hours (hours per resident per day) 0.34 0.30
Food costs per resident per day (actual cost) 2 $8.22 $8.43
Facility per diem rate2 $237.45 $244.26

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 3 Number substantiated licensing complaints 3
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 1 0.9 0.1
Abuse / neglect 2 1.9 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 12 11.1 5.8 Other injury 1 0.9 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 4 3.7 3.5
Unexpected illness 9 8.3 12.3 Attempted suicide 0 0 0.1
Expected death 26 24.1 23.4 Other - clinical 0 0 0.5
Unexpected death 6 5.6 0.6 Other - service delivery 1 0.9 0.4
Inspections
Risk Rating Medium Risk Score 15
Number of Inspections 1 Number of licensing infractions found 8
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 1
Staffing 2 Program 0
Policies & procedures 1 Records & reporting 4
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 81 84
Percent female 52.6% 63.6%
Percent 85 years or older 45.1% 54.1%
Percent younger than 65 years 4.3% 5.7%
Average length of stay (days) 848 900
Percent of residents diagnosed with depression 29.0% 23.4%
Percent of residents dependent in activities of daily living 29.0% 32.4%
Percent of residents in a wheelchair 43.5% 52.1%
Percent of residents with dementia (mild to severe) 65.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 36.6% 28.4%
Percent of residents with physically abusive behaviour 7.6% 8.6%
Average index of social engagement 2.5 2.6
Percent of residents with low social engagement 46.2% 50.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 65.6% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 39.8% 25.7%
Percent of residents with daily physical restraints 0.0% 6.5%
Percent of residents with falls in the last 30 days 23.2% 12.8%
Percent of residents with a worsened pressure ulcer 1.2% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 90.7% 88.5%
Percent of health care workers vaccinated for influenza 62.0% 63.4%
Percent of residents vaccinated for COVID-19 97.9% 95.7%

Source: BC Centre for Disease Control