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December 2021

Facility Sunridge Place Seniors Community
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 361 Bundock Ave Accreditation status Accredited
City/postal code Duncan Accreditation expiry date May 2022
Phone number (250) 748-8048 Contact for complaints Jain Mariyil
Operator (Type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact (250) 748-8048 ext. 1113
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 3 to 611 days, with an average of 261 days
Current language(s) spoken by staff English, Urdu, Hindi, German, Tagalog, Malayalam, French, Punjabi, Telugu, Dutch, American Sign Language, Spanish, Arabic, Sinhala, Swahili, Tibetan, Nepali

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labeling, recreation fee, identification bracelet, dental hygiene, wall mount of TV
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 160
Publicly funded beds (short- and long-term) 160 Semi-private rooms 0
Total beds 160 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.25 3.36
Nursing care hours (hours per resident per day) 3.02 3.00
Registered Nurse (hours per resident per day) n/a 0.20
Licensed Practical Nurse (hours per resident per day) n/a 0.56
Care Aide (hours per resident per day) n/a 2.25
Allied health hours (hours per resident per day) 0.23 0.36
Food costs per resident per day (actual cost) 2 $7.30 $7.86
Facility per diem rate2 $230.31 $240.65

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 7 Number substantiated licensing complaints 2
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 1 0.6 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 2 1.3 0.6
Fall with injury / Adverse event 14 8.8 5.8 Other injury 4 2.5 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 6 3.8 3.5
Unexpected illness 9 5.6 12.3 Attempted suicide 0 0 0.1
Expected death 51 31.9 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 1 0.6 0.4
Inspections
Risk Rating High Risk Score 24
Number of Inspections 2 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 3 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 56.0% 63.6%
Percent 85 years or older 49.7% 54.1%
Percent younger than 65 years 7.7% 5.7%
Average length of stay (days) 804 900
Percent of residents diagnosed with depression 18.2% 23.4%
Percent of residents dependent in activities of daily living 19.1% 32.4%
Percent of residents in a wheelchair 50.1% 52.1%
Percent of residents with dementia (mild to severe) 66.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 35.9% 28.4%
Percent of residents with physically abusive behaviour 13.4% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 54.6% 50.0%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 1.7% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 1.1% 5.6%
Percent of residents receiving depression medication 57.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 27.9% 25.7%
Percent of residents with daily physical restraints 3.1% 6.5%
Percent of residents with falls in the last 30 days 21.9% 12.8%
Percent of residents with a worsened pressure ulcer 0.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 76.9% 88.5%
Percent of health care workers vaccinated for influenza 55.4% 63.4%
Percent of residents vaccinated for COVID-19 95.5% 95.7%

Source: BC Centre for Disease Control