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December 2021

Facility Selkirk Seniors Village
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 385 Waterfront Crescent Accreditation status Accredited
City/postal code Victoria Accreditation expiry date February 2022
Phone number (250) 940-1028 Contact for complaints General Manager/Director of Care
Operator (Type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 940-1028
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 49 to 350 days, with an average of 146 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 32 Private rooms 195
Publicly funded beds (short- and long-term) 185 Semi-private rooms 11
Total beds 217 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.20 3.36
Nursing care hours (hours per resident per day) 2.92 3.00
Registered Nurse (hours per resident per day) n/a 0.19
Licensed Practical Nurse (hours per resident per day) n/a 0.57
Care Aide (hours per resident per day) n/a 2.24
Allied health hours (hours per resident per day) 0.28 0.36
Food costs per resident per day (actual cost) 2 $6.27 $6.91
Facility per diem rate2 $222.58 $234.50

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 18 Number substantiated licensing complaints 8
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 1 0.5 0.1
Abuse / neglect 2 0.9 0.5 Missing or wandering person 12 5.5 0.6
Fall with injury / Adverse event 23 10.6 5.8 Other injury 5 2.3 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 34 15.7 3.5
Unexpected illness 74 34.1 12.3 Attempted suicide 0 0 0.1
Expected death 39 18 23.4 Other - clinical 11 5.1 0.5
Unexpected death 3 1.4 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating High Risk Score 28
Number of Inspections 2 Number of licensing infractions found 17
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 1
Staffing 0 Program 0
Policies & procedures 2 Records & reporting 11
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 55.0% 63.6%
Percent 85 years or older 49.0% 54.1%
Percent younger than 65 years 6.0% 5.7%
Average length of stay (days) 1,052 900
Percent of residents diagnosed with depression 17.2% 23.4%
Percent of residents dependent in activities of daily living 17.7% 32.4%
Percent of residents in a wheelchair 50.2% 52.1%
Percent of residents with dementia (mild to severe) 54.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.2% 28.4%
Percent of residents with physically abusive behaviour 13.2% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 54.2% 50.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 2.1% 10.1%
Percent of residents receiving recreation therapy 1.2% 28.4%
Percent of residents receiving occupational therapy 1.2% 5.6%
Percent of residents receiving depression medication 51.4% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 39.6% 25.7%
Percent of residents with daily physical restraints 4.0% 6.5%
Percent of residents with falls in the last 30 days 9.9% 12.8%
Percent of residents with a worsened pressure ulcer 3.9% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 98.7% 88.5%
Percent of health care workers vaccinated for influenza 53.2% 63.4%
Percent of residents vaccinated for COVID-19 91.9% 95.7%

Source: BC Centre for Disease Control