Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

December 2021

Facility Qualicum Manor
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 124 Fourth Ave East Accreditation status Accredited
City/postal code Qualicum Beach Accreditation expiry date not available
Phone number (250) 752-1262 Contact for complaints Director of Care
Operator (Type) Qualicum Manor Ltd (For Profit) Phone number of complaint contact (250) 752-1262x4
Opened 2005 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 21 to 480 days, with an average of 174 days
Current language(s) spoken by staff English, Tagalog, French, German

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 17 Private rooms 34
Publicly funded beds (short- and long-term) 43 Semi-private rooms 13
Total beds 60 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.15 3.36
Nursing care hours (hours per resident per day) 2.99 3.07
Registered Nurse (hours per resident per day) n/a 0.40
Licensed Practical Nurse (hours per resident per day) n/a 0.38
Care Aide (hours per resident per day) n/a 2.30
Allied health hours (hours per resident per day) 0.15 0.29
Food costs per resident per day (actual cost) 2 $6.08 $6.82
Facility per diem rate2 $246.13 $260.40

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 2 Number substantiated licensing complaints 1
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 0 0 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 1 1.7 12.3 Attempted suicide 0 0 0.1
Expected death 11 18.3 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 11
Number of Inspections 1 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 2 Medication 0
Staffing 1 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 88 84
Percent female 76.8% 63.6%
Percent 85 years or older 75.0% 54.1%
Percent younger than 65 years 0.0% 5.7%
Average length of stay (days) 918 900
Percent of residents diagnosed with depression 32.9% 23.4%
Percent of residents dependent in activities of daily living 36.2% 32.4%
Percent of residents in a wheelchair 45.0% 52.1%
Percent of residents with dementia (mild to severe) 85.2% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 34.9% 28.4%
Percent of residents with physically abusive behaviour 17.4% 8.6%
Average index of social engagement 2.3 2.6
Percent of residents with low social engagement 59.1% 50.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 44.3% 10.1%
Percent of residents receiving recreation therapy 27.5% 28.4%
Percent of residents receiving occupational therapy 0.7% 5.6%
Percent of residents receiving depression medication 67.1% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.5% 25.7%
Percent of residents with daily physical restraints 23.8% 6.5%
Percent of residents with falls in the last 30 days 6.9% 12.8%
Percent of residents with a worsened pressure ulcer 1.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 98.3% 88.5%
Percent of health care workers vaccinated for influenza 73.3% 63.4%
Percent of residents vaccinated for COVID-19 100.0% 95.7%

Source: BC Centre for Disease Control