Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

December 2021

Facility Discovery Harbour Seniors Community
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 850 14th Avenue Accreditation status Accredited
City/postal code Campbell River Accreditation expiry date not available
Phone number (250) 287-7166 Contact for complaints Site Leader / Director of Care
Operator (Type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact (250) 287-7166 x228
Opened 2008 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 4 to 383 days, with an average of 201 days
Current language(s) spoken by staff English, French, Spanish, Filipino, Punjabi, Indonesian, Bosnian, German, Italian

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 134
Publicly funded beds (short- and long-term) 142 Semi-private rooms 4
Total beds 142 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.22 3.36
Nursing care hours (hours per resident per day) 2.85 3.00
Registered Nurse (hours per resident per day) n/a 0.20
Licensed Practical Nurse (hours per resident per day) n/a 0.55
Care Aide (hours per resident per day) n/a 2.25
Allied health hours (hours per resident per day) 0.37 0.36
Food costs per resident per day (actual cost) 2 $8.90 $8.04
Facility per diem rate2 $226.09 $237.37

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 5 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 17 12 5.8 Other injury 2 1.4 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 12 8.5 3.5
Unexpected illness 42 29.6 12.3 Attempted suicide 0 0 0.1
Expected death 31 21.8 23.4 Other - clinical 1 0.7 0.5
Unexpected death 1 0.7 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 12
Number of Inspections 1 Number of licensing infractions found 4
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 1
Staffing 2 Program 0
Policies & procedures 0 Records & reporting 1
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 59.1% 63.6%
Percent 85 years or older 49.8% 54.1%
Percent younger than 65 years 3.6% 5.7%
Average length of stay (days) n/a 900
Percent of residents diagnosed with depression 23.6% 23.4%
Percent of residents dependent in activities of daily living 28.8% 32.4%
Percent of residents in a wheelchair 43.3% 52.1%
Percent of residents with dementia (mild to severe) 70.9% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 20.2% 28.4%
Percent of residents with physically abusive behaviour 6.6% 8.6%
Average index of social engagement 2.1 2.6
Percent of residents with low social engagement 63.7% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.2% 10.1%
Percent of residents receiving recreation therapy 0.5% 28.4%
Percent of residents receiving occupational therapy 0.5% 5.6%
Percent of residents receiving depression medication 57.8% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 8.1% 25.7%
Percent of residents with daily physical restraints 3.1% 6.5%
Percent of residents with falls in the last 30 days 9.8% 12.8%
Percent of residents with a worsened pressure ulcer 2.3% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 88.5% 88.5%
Percent of health care workers vaccinated for influenza 76.9% 63.4%
Percent of residents vaccinated for COVID-19 92.2% 95.7%

Source: BC Centre for Disease Control