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December 2021

Facility Chemainus Health Care Centre
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 9909 Esplanade Street Accreditation status Accredited
City/postal code Chemainus Accreditation expiry date April 2022
Phone number (250) 737-2040 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 737-2040 x42231
Opened 1994 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 7 to 382 days, with an average of 262 days
Current language(s) spoken by staff English, French, Tagalog

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 55
Publicly funded beds (short- and long-term) 75 Semi-private rooms 10
Total beds 75 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 2.98 2.98
Registered Nurse (hours per resident per day) n/a 0.30
Licensed Practical Nurse (hours per resident per day) n/a 0.60
Care Aide (hours per resident per day) n/a 2.08
Allied health hours (hours per resident per day) 0.38 0.38
Food costs per resident per day (actual cost) 2 $9.40 $10.46
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 3 Number substantiated licensing complaints 0
Incidents, 2020/21
Serious adverse events 3
Risk Rating Low Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 86 84
Percent female 74.8% 63.6%
Percent 85 years or older 59.7% 54.1%
Percent younger than 65 years 3.8% 5.7%
Average length of stay (days) 850 900
Percent of residents diagnosed with depression 32.8% 23.4%
Percent of residents dependent in activities of daily living 30.0% 32.4%
Percent of residents in a wheelchair 42.8% 52.1%
Percent of residents with dementia (mild to severe) 68.3% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 26.9% 28.4%
Percent of residents with physically abusive behaviour 5.2% 8.6%
Average index of social engagement 2.8 2.6
Percent of residents with low social engagement 51.0% 50.0%
Case mix index 0.55 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 20.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 10.7% 5.6%
Percent of residents receiving depression medication 60.3% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 22.0% 25.7%
Percent of residents with daily physical restraints 5.4% 6.5%
Percent of residents with falls in the last 30 days 11.5% 12.8%
Percent of residents with a worsened pressure ulcer 3.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 95.9% 88.5%
Percent of health care workers vaccinated for influenza 69.3% 63.4%
Percent of residents vaccinated for COVID-19 95.6% 95.7%

Source: BC Centre for Disease Control