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December 2021

Facility Cerwydden Seniors Community
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3243 Cowichan Lake R Accreditation status Accredited
City/postal code Duncan Accreditation expiry date not available
Phone number (250) 746-4432 Contact for complaints n/a
Operator (Type) Park Place Seniors Living Inc. (For Profit) Phone number of complaint contact n/a
Opened 2000 Personal spending account n/a
Councils Resident Council, Family Council Visitor parking (cost) n/a
Meetings held Regular Schedule Average Wait Time From 390 to 601 days, with an average of 504 days
Current language(s) spoken by staff n/a

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 4 Private rooms 44
Publicly funded beds (short- and long-term) 52 Semi-private rooms 6
Total beds 56 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.18 3.36
Nursing care hours (hours per resident per day) 3.05 3.04
Registered Nurse (hours per resident per day) n/a 0.41
Licensed Practical Nurse (hours per resident per day) n/a 0.36
Care Aide (hours per resident per day) n/a 2.27
Allied health hours (hours per resident per day) 0.13 0.32
Food costs per resident per day (actual cost) 2 $7.01 $7.31
Facility per diem rate2 $245.06 $259.28

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 1 1.8 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 3.6 3.5
Unexpected illness 4 7.1 12.3 Attempted suicide 0 0 0.1
Expected death 12 21.4 23.4 Other - clinical 1 1.8 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 7
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 85 84
Percent female 71.8% 63.6%
Percent 85 years or older 59.7% 54.1%
Percent younger than 65 years 3.8% 5.7%
Average length of stay (days) 831 900
Percent of residents diagnosed with depression 11.1% 23.4%
Percent of residents dependent in activities of daily living 26.2% 32.4%
Percent of residents in a wheelchair 56.9% 52.1%
Percent of residents with dementia (mild to severe) 64.0% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 30.2% 28.4%
Percent of residents with physically abusive behaviour 4.9% 8.6%
Average index of social engagement 2.6 2.6
Percent of residents with low social engagement 52.0% 50.0%
Case mix index 0.58 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 58.7% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 24.4% 25.7%
Percent of residents with daily physical restraints 2.4% 6.5%
Percent of residents with falls in the last 30 days 7.7% 12.8%
Percent of residents with a worsened pressure ulcer 1.0% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 89.3% 88.5%
Percent of health care workers vaccinated for influenza 51.4% 63.4%
Percent of residents vaccinated for COVID-19 94.1% 95.7%

Source: BC Centre for Disease Control