Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement

December 2021

Facility Cairnsmore Place
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 250 Cairnsmore Street Accreditation status Accredited
City/postal code Duncan Accreditation expiry date April 2022
Phone number (250) 709-3080 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 709-3080
Opened 1965 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Scheduled as needed Average Wait Time From 2 to 296 days, with an average of 86 days
Current language(s) spoken by staff English, Punjabi

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Clothing labelling fee
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 8
Publicly funded beds (short- and long-term) 107 Semi-private rooms 4
Total beds 107 Multi-person rooms 21

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site No

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) n/a 0.37
Licensed Practical Nurse (hours per resident per day) n/a 0.62
Care Aide (hours per resident per day) n/a 2.01
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $11.45 $12.24
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2020/21
Serious adverse events 0
Risk Rating Low Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 83 84
Percent female 61.0% 63.6%
Percent 85 years or older 54.9% 54.1%
Percent younger than 65 years 3.6% 5.7%
Average length of stay (days) 537 900
Percent of residents diagnosed with depression 17.4% 23.4%
Percent of residents dependent in activities of daily living 44.7% 32.4%
Percent of residents in a wheelchair 77.5% 52.1%
Percent of residents with dementia (mild to severe) 48.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 22.5% 28.4%
Percent of residents with physically abusive behaviour 4.3% 8.6%
Average index of social engagement 2.6 2.6
Percent of residents with low social engagement 56.1% 50.0%
Case mix index 0.64 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 54.7% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 37.0% 5.6%
Percent of residents receiving depression medication 51.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 21.2% 25.7%
Percent of residents with daily physical restraints 7.5% 6.5%
Percent of residents with falls in the last 30 days 13.8% 12.8%
Percent of residents with a worsened pressure ulcer 5.2% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 90.0% 88.5%
Percent of health care workers vaccinated for influenza 75.0% 63.4%
Percent of residents vaccinated for COVID-19 95.8% 95.7%

Source: BC Centre for Disease Control