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December 2021

Facility Beacon Hill Villa
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 635 Superior St Accreditation status Accredited
City/postal code Victoria Accreditation expiry date February 2022
Phone number (250) 383-5447 Contact for complaints General Manager / Director of Care
Operator (Type) Retirement Concepts (For Profit) Phone number of complaint contact (250) 383-5447
Opened 1991 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 21 to 159 days, with an average of 101 days
Current language(s) spoken by staff n/a

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees ID bracelet, clothing labeling
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 66
Publicly funded beds (short- and long-term) 80 Semi-private rooms 7
Total beds 80 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.16 3.16
Nursing care hours (hours per resident per day) 2.94 2.94
Registered Nurse (hours per resident per day) n/a 0.29
Licensed Practical Nurse (hours per resident per day) n/a 0.43
Care Aide (hours per resident per day) n/a 2.22
Allied health hours (hours per resident per day) 0.22 0.22
Food costs per resident per day (actual cost) 2 $5.76 $6.13
Facility per diem rate2 $240.36 $246.65

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 0 Number substantiated licensing complaints 0
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 1 1.3 0.6
Fall with injury / Adverse event 3 3.8 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 0 0 3.5
Unexpected illness 8 10 12.3 Attempted suicide 0 0 0.1
Expected death 20 25 23.4 Other - clinical 2 2.5 0.5
Unexpected death 1 1.3 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 7
Number of Inspections 1 Number of licensing infractions found 1
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 1
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 85 84
Percent female 65.2% 63.6%
Percent 85 years or older 53.5% 54.1%
Percent younger than 65 years 1.5% 5.7%
Average length of stay (days) 941 900
Percent of residents diagnosed with depression 21.6% 23.4%
Percent of residents dependent in activities of daily living 25.8% 32.4%
Percent of residents in a wheelchair 29.8% 52.1%
Percent of residents with dementia (mild to severe) 62.9% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 28.0% 28.4%
Percent of residents with physically abusive behaviour 6.4% 8.6%
Average index of social engagement 3 2.6
Percent of residents with low social engagement 36.8% 50.0%
Case mix index 0.51 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 4.3% 10.1%
Percent of residents receiving recreation therapy 8.5% 28.4%
Percent of residents receiving occupational therapy 1.2% 5.6%
Percent of residents receiving depression medication 42.9% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 20.6% 25.7%
Percent of residents with daily physical restraints 7.8% 6.5%
Percent of residents with falls in the last 30 days 5.7% 12.8%
Percent of residents with a worsened pressure ulcer 2.3% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 86.1% 88.5%
Percent of health care workers vaccinated for influenza 48.0% 63.4%
Percent of residents vaccinated for COVID-19 97.5% 95.7%

Source: BC Centre for Disease Control