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December 2021

Facility Ayre Manor
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6764 Ayre Rd Accreditation status Accredited
City/postal code Sooke Accreditation expiry date January 2024
Phone number (250) 642-1750 Contact for complaints Director Resident Care
Operator (Type) Sooke Elderly Citizens Housing Society (Not For Profit) Phone number of complaint contact (250) 642-1750 x105
Opened 2008 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time suppressed
Current language(s) spoken by staff English, Spanish (Mexican)

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 33
Publicly funded beds (short- and long-term) 33 Semi-private rooms 0
Total beds 33 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.20 3.36
Nursing care hours (hours per resident per day) 2.97 3.07
Registered Nurse (hours per resident per day) n/a 0.71
Licensed Practical Nurse (hours per resident per day) n/a 0.00
Care Aide (hours per resident per day) n/a 2.36
Allied health hours (hours per resident per day) 0.23 0.29
Food costs per resident per day (actual cost) 2 $8.94 $9.71
Facility per diem rate2 $261.39 $275.57

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 8 Number substantiated licensing complaints 3
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 2 6.1 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 6.1 3.5
Unexpected illness 12 36.4 12.3 Attempted suicide 0 0 0.1
Expected death 8 24.2 23.4 Other - clinical 0 0 0.5
Unexpected death 1 3 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Medium Risk Score 14
Number of Inspections 1 Number of licensing infractions found 10
Licensing Infractions
Licensing 0 Nutrition & food services 1
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 7
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 82 84
Percent female 69.5% 63.6%
Percent 85 years or older 38.3% 54.1%
Percent younger than 65 years 7.8% 5.7%
Average length of stay (days) 1,089 900
Percent of residents diagnosed with depression 26.2% 23.4%
Percent of residents dependent in activities of daily living 27.0% 32.4%
Percent of residents in a wheelchair 65.9% 52.1%
Percent of residents with dementia (mild to severe) 67.5% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 37.3% 28.4%
Percent of residents with physically abusive behaviour 15.1% 8.6%
Average index of social engagement 2.4 2.6
Percent of residents with low social engagement 57.9% 50.0%
Case mix index 0.6 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 61.1% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 47.6% 25.7%
Percent of residents with daily physical restraints 7.3% 6.5%
Percent of residents with falls in the last 30 days 20.4% 12.8%
Percent of residents with a worsened pressure ulcer 1.8% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 88.5%
Percent of health care workers vaccinated for influenza 91.4% 63.4%
Percent of residents vaccinated for COVID-19 93.3% 95.7%

Source: BC Centre for Disease Control