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December 2021

Facility Aberdeen Hospital
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 1450 Hillside Ave. Accreditation status Accredited
City/postal code Victoria Accreditation expiry date April 2022
Phone number (250) 370-5648 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 370-5678
Opened 1982 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (fee charged)
Meetings held Regular Schedule Average Wait Time From 5 to 188 days, with an average of 57 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 19
Publicly funded beds (short- and long-term) 100 Semi-private rooms 4
Total beds 100 Multi-person rooms 25

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator & Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 4.74 4.75
Nursing care hours (hours per resident per day) 4.36 4.37
Registered Nurse (hours per resident per day) n/a 0.59
Licensed Practical Nurse (hours per resident per day) n/a 1.40
Care Aide (hours per resident per day) n/a 2.38
Allied health hours (hours per resident per day) 0.38 0.38
Food costs per resident per day (actual cost) 2 $8.91 $9.51
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 14 Number substantiated licensing complaints 1
Incidents, 2020/21
Serious adverse events 1
Risk Rating Low Risk Score n/a
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 73 84
Percent female 52.0% 63.6%
Percent 85 years or older 26.0% 54.1%
Percent younger than 65 years 29.9% 5.7%
Average length of stay (days) 909 900
Percent of residents diagnosed with depression 21.6% 23.4%
Percent of residents dependent in activities of daily living 39.2% 32.4%
Percent of residents in a wheelchair 58.2% 52.1%
Percent of residents with dementia (mild to severe) 10.3% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 15.5% 28.4%
Percent of residents with physically abusive behaviour 1.3% 8.6%
Average index of social engagement 3.7 2.6
Percent of residents with low social engagement 28.4% 50.0%
Case mix index 0.72 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 17.7% 10.1%
Percent of residents receiving recreation therapy 49.6% 28.4%
Percent of residents receiving occupational therapy 10.3% 5.6%
Percent of residents receiving depression medication 51.7% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 22.2% 25.7%
Percent of residents with daily physical restraints 12.7% 6.5%
Percent of residents with falls in the last 30 days 3.7% 12.8%
Percent of residents with a worsened pressure ulcer 7.8% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 83.5% 88.5%
Percent of health care workers vaccinated for influenza 70.3% 63.4%
Percent of residents vaccinated for COVID-19 92.9% 95.7%

Source: BC Centre for Disease Control