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December 2021

Facility Tsawaayuus - Rainbow Gardens
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 6151 Russell Place Accreditation status Not Accredited
City/postal code Port Alberni Accreditation expiry date not applicable
Phone number (250) 724-5655 Contact for complaints Site Manager
Operator (Type) West Coast Native Health Care Society (Not For Profit) Phone number of complaint contact (250) 724-5655
Opened 1982 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 6 to 509 days, with an average of 154 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 1 Private rooms 44
Publicly funded beds (short- and long-term) 43 Semi-private rooms 0
Total beds 44 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.03 3.36
Nursing care hours (hours per resident per day) 2.71 3.03
Registered Nurse (hours per resident per day) n/a 0.44
Licensed Practical Nurse (hours per resident per day) n/a 0.75
Care Aide (hours per resident per day) n/a 1.84
Allied health hours (hours per resident per day) 0.32 0.33
Food costs per resident per day (actual cost) 2 $7.85 $8.58
Facility per diem rate2 $247.88 $255.67

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 1 Number substantiated licensing complaints 1
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 4 9.1 0.8 Medication error with adverse event 1 2.3 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 0 0 0.6
Fall with injury / Adverse event 4 9.1 5.8 Other injury 6 13.6 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 4.5 3.5
Unexpected illness 15 34.1 12.3 Attempted suicide 0 0 0.1
Expected death 23 52.3 23.4 Other - clinical 1 2.3 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 13
Number of Inspections 0 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 81 84
Percent female 54.4% 63.6%
Percent 85 years or older 40.5% 54.1%
Percent younger than 65 years 5.1% 5.7%
Average length of stay (days) 570 900
Percent of residents diagnosed with depression 21.7% 23.4%
Percent of residents dependent in activities of daily living 38.3% 32.4%
Percent of residents in a wheelchair 46.3% 52.1%
Percent of residents with dementia (mild to severe) 55.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 19.4% 28.4%
Percent of residents with physically abusive behaviour 6.3% 8.6%
Average index of social engagement 2.6 2.6
Percent of residents with low social engagement 45.7% 50.0%
Case mix index 0.54 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.1%
Percent of residents receiving recreation therapy 0.0% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 56.6% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 38.0% 25.7%
Percent of residents with daily physical restraints 1.4% 6.5%
Percent of residents with falls in the last 30 days 20.1% 12.8%
Percent of residents with a worsened pressure ulcer 7.3% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 63.9% 88.5%
Percent of health care workers vaccinated for influenza 25.4% 63.4%
Percent of residents vaccinated for COVID-19 93.0% 95.7%

Source: BC Centre for Disease Control