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December 2021

Facility The Summit
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 955 Hillside Avenue Accreditation status Not Accredited
City/postal code Victoria Accreditation expiry date not applicable
Phone number (250) 370-3750 Contact for complaints Site Managers
Operator (Type) Island Health (Health Authority) Phone number of complaint contact (250) 519-3750
Opened 2020 Personal spending account Yes
Councils Resident & Family Council (combined) Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 26 to 286 days, with an average of 196 days
Current language(s) spoken by staff English

Source: Facility

Facility Fees for Personal Services
Cable monthly service included Yes Other extra fees Newspapers, hearing aids and batteries, personal transportation, companion services, personal dry cleaning, specialized hygiene products, specialized equipment, clothing labels, medical ID bracelets, foot care, hairdressing
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 320
Publicly funded beds (short- and long-term) 320 Semi-private rooms 0
Total beds 320 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 n/a n/a
Nursing care hours (hours per resident per day) n/a n/a
Registered Nurse (hours per resident per day) n/a n/a
Licensed Practical Nurse (hours per resident per day) n/a n/a
Care Aide (hours per resident per day) n/a n/a
Allied health hours (hours per resident per day) n/a n/a
Food costs per resident per day (actual cost) 2 n/a $10.45
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 14 Number substantiated licensing complaints 5
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 7 2.2 0.1
Abuse / neglect 4 1.3 0.5 Missing or wandering person 7 2.2 0.6
Fall with injury / Adverse event 42 13.1 5.8 Other injury 8 2.5 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 23 7.2 3.5
Unexpected illness 33 10.3 12.3 Attempted suicide 0 0 0.1
Expected death 65 20.3 23.4 Other - clinical 8 2.5 0.5
Unexpected death 2 0.6 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 12
Number of Inspections 1 Number of licensing infractions found 8
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 1
Staffing 2 Program 0
Policies & procedures 0 Records & reporting 2
Care & supervision 2 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 84 84
Percent female 68.4% 63.6%
Percent 85 years or older 55.5% 54.1%
Percent younger than 65 years 4.0% 5.7%
Average length of stay (days) 411 900
Percent of residents diagnosed with depression 22.2% 23.4%
Percent of residents dependent in activities of daily living 24.5% 32.4%
Percent of residents in a wheelchair 52.5% 52.1%
Percent of residents with dementia (mild to severe) 56.1% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 24.1% 28.4%
Percent of residents with physically abusive behaviour 5.8% 8.6%
Average index of social engagement 2.9 2.6
Percent of residents with low social engagement 45.3% 50.0%
Case mix index 0.57 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 2.2% 10.1%
Percent of residents receiving recreation therapy 18.2% 28.4%
Percent of residents receiving occupational therapy 12.3% 5.6%
Percent of residents receiving depression medication 55.0% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 33.5% 25.7%
Percent of residents with daily physical restraints 9.7% 6.5%
Percent of residents with falls in the last 30 days 16.0% 12.8%
Percent of residents with a worsened pressure ulcer 3.6% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 95.8% 88.5%
Percent of health care workers vaccinated for influenza 72.9% 63.4%
Percent of residents vaccinated for COVID-19 95.6% 95.7%

Source: BC Centre for Disease Control