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December 2021

Facility Yucalta Lodge
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 555 - 2nd Avenue Accreditation status Accredited
City/postal code Campbell River Accreditation expiry date April 2022
Phone number (250) 850-2900 Contact for complaints Manager
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 850-2903
Opened 2001 Personal spending account Yes
Councils Resident Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 17 to 1037 days, with an average of 345 days
Current language(s) spoken by staff Swedish, German, Patwah, Thai, Sudanese Arabic, English, French, Hindi, Tagalog

Source: Facility

Facility Fees for Personal Services
Cable monthly service included No Other extra fees Drugs not otherwise covered, some transportation costs
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds 1 (March 31, 2021) Room Configuration 2 (March 31, 2021)
Private beds (not publicly funded) 0 Private rooms 100
Publicly funded beds (short- and long-term) 99 Semi-private rooms 0
Total beds 99 Multi-person rooms 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2019/20 2020/21
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.02 3.02
Registered Nurse (hours per resident per day) n/a 0.24
Licensed Practical Nurse (hours per resident per day) n/a 0.53
Care Aide (hours per resident per day) n/a 2.25
Allied health hours (hours per resident per day) 0.34 0.34
Food costs per resident per day (actual cost) 2 $9.37 $10.17
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2020/21)
Complaints, 2020/21
Number of licensing complaints 3 Number substantiated licensing complaints 1
Incidents, 2020/21 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0 0.8 Medication error with adverse event 0 0 0.1
Abuse / neglect 0 0 0.5 Missing or wandering person 1 1 0.6
Fall with injury / Adverse event 10 10.1 5.8 Other injury 0 0 1.0
Food or other poisoning 0 0 0.1 Aggressive behaviour 2 2 3.5
Unexpected illness 18 18.2 12.3 Attempted suicide 0 0 0.1
Expected death 31 31.3 23.4 Other - clinical 0 0 0.5
Unexpected death 0 0 0.6 Other - service delivery 0 0 0.4
Inspections
Risk Rating Low Risk Score 10
Number of Inspections 1 Number of licensing infractions found 0
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 0 Medication 0
Staffing 0 Program 0
Policies & procedures 0 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2020/21) Facility B.C.
Average age of population 82 84
Percent female 60.7% 63.6%
Percent 85 years or older 44.2% 54.1%
Percent younger than 65 years 4.9% 5.7%
Average length of stay (days) 1,160 900
Percent of residents diagnosed with depression 22.1% 23.4%
Percent of residents dependent in activities of daily living 32.0% 32.4%
Percent of residents in a wheelchair 35.4% 52.1%
Percent of residents with dementia (mild to severe) 64.4% 63.6%
Percent of residents with severe cognitive impairment (includes severe dementia) 35.1% 28.4%
Percent of residents with physically abusive behaviour 4.7% 8.6%
Average index of social engagement 3.9 2.6
Percent of residents with low social engagement 24.3% 50.0%
Case mix index 0.59 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2020/21) Facility B.C.
Percent of residents receiving physical therapy 17.1% 10.1%
Percent of residents receiving recreation therapy 2.2% 28.4%
Percent of residents receiving occupational therapy 0.0% 5.6%
Percent of residents receiving depression medication 58.8% 50.5%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 37.5% 25.7%
Percent of residents with daily physical restraints 5.4% 6.5%
Percent of residents with falls in the last 30 days 16.1% 12.8%
Percent of residents with a worsened pressure ulcer 3.7% 2.3%

Source: Canadian Institute for Health Information

Vaccination Coverage (2020/21) Facility B.C.
Percent of residents vaccinated for influenza 91.2% 88.5%
Percent of health care workers vaccinated for influenza 70.8% 63.4%
Percent of residents vaccinated for COVID-19 93.1% 95.7%

Source: BC Centre for Disease Control