The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.
How can we help?
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Information and Referral Call Line
The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.
Call us at 1-877-952-3181 (toll free) or 250-952-3181
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Monitoring Seniors Services in B.C.
The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.
Features
Forgotten Rights: Seniors Not Afforded Equal Rent Protection
In this report, the Seniors Advocate urges the provincial government to act quickly and enforce the Residential Tenancy Act (RTA) to protect the 30,000 B.C. seniors in retirement homes from illegal rent increases and evictions.
Ageing Matters: Listening to B.C. Seniors
‘Ageing Matters’ reaffirms B.C. seniors on fixed incomes are disproportionately impacted by the high cost of living and unable to absorb increased costs for housing, food, medical equipment, mobility aids and other necessities for healthy ageing.
News
- September Message from Seniors Advocate Dan LevittAs we transition into September and the last weeks of summer, I hope this message finds you well and ready for the changes that autumn …
- OSA 2023/24 Annual Report ReleasedRead the OSA 2022-2023 Annual Report for highlights of our activities in the past year and details about projects that are currently underway. https://www.seniorsadvocatebc.ca/app/uploads/sites/4/2024/07/OSA-Annual-Report-2023_24_FINAL.pdf Message …
- Rent and Service Fees for Retirement Homes are Protected by LawSeniors independent living residences are subject to the Residential Tenancy Act. This means that rent and/or service fee increases are capped each year. The maximum …
Resources
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Online Information
The following links provides access to online resources that may help answer your questions.
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Long-Term Care and Assisted Living Directory
Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.
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Seniors’ Guides for Health Living
The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.
Download the BC Seniors’ Guide
(Ministry of Health)Download the BC Elders’ Guide
(First Nations Health Authority)
