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The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

  • Information and Referral Call Line

    The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

    Call us at 1-877-952-3181 (toll free) or 250-952-3181

  • Monitoring Seniors Services in B.C.

    The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

    Read our reports to learn more


Features

Every Voice Counts: Long-Term Care Resident and Visitor Survey Results 2023

The Office of the Seniors Advocate has released results from the second provincewide survey of thousands of long-term care residents and their family members. The survey covered 297 publicly subsidized care facilities in B.C. and received responses from over 10,000 residents and almost 8,000 family members and close friends. Just over 500 British Columbians volunteered to assist residents to complete the survey.

Resourceful and Resilient: Challenges Facing B.C.’s Rural Seniors

The Office of the Seniors Advocate has released a report summarizing the disproportionate challenges to healthy aging experienced by seniors living in B.C.’s rural communities. The report looks at the differences between rural and urban seniors’ populations and examines a range of services and supports to compare service levels between what is available in both rural and urban B.C. Overall, the report concludes that rural B.C. has a proportionately higher and faster growing seniors’ population with fewer resources and services when compared to the urban seniors’ population.  

News

  • Details of Federal Canadian Dental Plan Released
    The Government of Canada has announced some details of the new Canadian Dental Care Plan (CDCP) which is designed to help ease financial barriers to …
  • Seniors Advocate Tours Rural B.C.
    The Seniors Advocate will be visiting rural areas of B.C. throughout the month of February to engage with seniors, their loved ones and health care …
  • February 2024 OSA Update
    The February issue of our monthly newsletter is available now! The OSA Update includes news and issues that matter to B.C. seniors: Read our newsletter …

Resources

  • Online Information

    The following links provides access to online resources that may help answer your questions.

  • Long-Term Care and Assisted Living Directory

    Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.

    Information and Reports

    Search the Directory

  • Seniors’ Guides for Health Living

    The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.

    Download the BC Seniors’ Guide
    (Ministry of Health)

    Download the BC Elders’ Guide
    (First Nations Health Authority)