COVID-19 Information


Everyone in B.C. must register for the COVID-19 vaccine using the Get Vaccinated provincial registration system or by calling the provincial phone line at 1-833-838-2323. Please note, seniors who booked their first dose through their health authority before April 6 and people who got their first dose of AstraZeneca/COVISHIELD at a local pharmacy must still register to be notified for their second dose. 

British Columbia’s COVID-19 immunization strategy began on December 14, 2020. Learn more about B.C.’s vaccination plan by visiting the BC Government website.

Note: The COVID-19 vaccine is free for everyone living in B.C. who is eligible to receive it. Please be aware of COVID-19 vaccination scams. Say no to unsolicited calls offering home vaccination kits for a fee and emails and texts asking you for sensitive personal information.

Proof of Vaccination

Starting September 13, you need proof of vaccination to access some events, services and businesses. The easiest way to show proof is using the BC Vaccine Card. From September 13 to 26, you can use a paper copy of your immunization record. You have until September 27 to get your BC Vaccine Card. Learn more by visiting the BC Government website.

Note: You don’t need to show proof of vaccination to access essential services or for places like hair salons, grocery stores, pharmacies and other retail stores.


Safe Seniors, Strong Communities is a program that matches seniors needing help with volunteers who want to help. Services include grocery delivery, prescription pickup, friendly phone calls and virtual visits. This is a free program offered in communities across British Columbia. To access these services call 2-1-1 or visit

The situation regarding COVID-19 continues to evolve here in B.C., Canada and other jurisdictions around the world. The Ministry of Health, Office of the Provincial Health Officer and the BC Centre for Disease Control are responding to this new illness. For the most up-to-date information, please visit the BC Centre for Disease Control and the other health agencies listed here.

The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

The OSA was established in 2014 and is the first office of its kind in Canada.

Speak with one of our Information & Referral analysts, Monday to Friday from 8:30 a.m. – 4:30 p.m. (except statutory holidays).

Toll-free: 1-877-952-3181
In Victoria: 250-952-3181

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