Seniors Advocate – Government of British Columbia

The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

Information and Referral Call Line

The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

Call us at 1-877-952-3181 (toll free) or 250-952-3181
Monitoring Seniors Services in B.C.

The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

Read our reports to learn more

COVID-19 Information

COVID-19 Vaccinations and Boosters
Get vaccinated and help stop the spread of COVID-19.
B.C.’s Response to COVID-19
Province-wide restrictions are in place to help stop the spread of COVID-19.
Resources
The BC Centre for Disease Control is the best source for COVID-19 health information.
COVID-19 Statistics
The BCCDC, Provincial Health Officer and the Government of Canada all provide regular updates on COVID-19 cases.

Updated Long-Term Care Directory Now Includes Assisted LivingPosted on October 25, 2022
The Office of the Seniors Advocate has released its updated long-term care home directory for 2021/22 which also now also includes information on all publicly-funded assisted living facilities in British Columbia. The 2021/22 Long-Term Care and Assisted Living Directory includes basic information such as room configuration, languages spoken by staff, food preparation and also offers …
2022/23 Flu Vaccine InformationPosted on October 12, 2022
The Ministry of Health has provided information about how seniors in the community and in residential care in B.C. can access the flu vaccine.
New Report – BC Seniors: Falling Further BehindPosted on September 23, 2022
Yesterday the BC Seniors Advocate released “BC Seniors: Falling Further Behind”, a new OSA report outlining the income and affordability challenges seniors in our province are facing. The report highlights the impact of rising costs on B.C. seniors who depend on government pensions and ranks B.C. as the lowest in its financial support for seniors …