Staying Apart to Stay Safe:
The Impact of Visitor Restrictions on Long-Term Care and Assisted Living Survey

We want to hear your story in your words about the impact of living with the visit restrictions in long-term care and assisted living that have been required in response to the COVID-19 pandemic.

We invite you to take our survey online at www.carehomevisits.ca. The survey is available until September 30, 2020.

You can also call our office at 1-877-952-3181 if you would like to schedule a time to have a surveyor call you to complete the survey over the phone or if you would like a printed copy mailed to you (with postage paid).

Your experiences and insights are very important. This is your lived experience and hearing directly from residents and family members will help us better understand the overall impact of the COVID-19 pandemic on residents living in long-term care and assisted living and the people who love them.

COVID-19 Resources

Safe Seniors, Strong Communities is a program that matches seniors needing help with volunteers who want to help. Services include grocery delivery, prescription pickup, friendly phone calls and virtual visits. This is a free program offered in communities across British Columbia. To access these services call 2-1-1 or visit bc211.ca.

The situation regarding COVID-19 continues to evolve here in B.C., Canada and other jurisdictions around the world. The Ministry of Health, Office of the Provincial Health Officer and the BC Centre for Disease Control are responding to this new illness. For the most up-to-date information, please visit the BC Centre for Disease Control and the other health agencies listed here.

The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

The OSA was established in 2014 and is the first office of its kind in Canada.

Speak with one of our Information & Referral analysts, Monday to Friday from 8:30 a.m. – 4:30 p.m. (except statutory holidays).

Toll-free: 1-877-952-3181
In Victoria: 250-952-3181

Give feedback on seniors’ issues

Subscribe to the Seniors Advocate’s mailing list