Seniors Advocate – Government of British Columbia

The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

Call us at 1-877-952-3181 (toll free) or 250-952-3181
The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

Read our reports to learn more

COVID-19 Information

COVID-19 Vaccinations
Get vaccinated and help stop the spread of COVID-19.
Provincial Health Officers Orders
Provincial restrictions are made by the Provincial Health Officer under the Public Health Act.
B.C. Restart Plan
B.C. is currently in Step 3 of the Restart Plan.
Resources
The BC Centre for Disaese Control is the best source for COVID-19 health information.
COVID-19 Statistics
The BCCDC, Provincial Health Officer and the Government of Canada all provide regular updates on COVID-19 cases.

Home Support Survey 2021/22Posted on December 16, 2021
In December 2021, the Office of the Seniors Advocate launched the second province-wide survey of Home Support recipients and their families/caregivers. All home support clients and their family/caregivers are invited to participate in this survey.
Income Support Impacted by CERBPosted on October 7, 2021
The Canadian Economic Recovery Benefit (CERB) in 2020 it may have impacted your federal Guaranteed Income Supplement (GIS) payments.
Wildfires in B.C.Posted on July 15, 2021
More than 1500 properties in B.C. remain under evacuation order due to wildfires raging nearby.