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The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

  • The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

    Call us at 1-877-952-3181 (toll free) or 250-952-3181

  • The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

    Read our reports to learn more


COVID-19 Information

  • COVID-19 Vaccinations
    Get vaccinated and help stop the spread of COVID-19.
  • Provincial Health Officers Orders
    Provincial restrictions are made by the Provincial Health Officer under the Public Health Act.
  • B.C. Restart Plan
    B.C. is currently in Step 3 of the Restart Plan.
  • Resources
    The BC Centre for Disaese Control is the best source for COVID-19 health information.
  • COVID-19 Statistics
    The BCCDC, Provincial Health Officer and the Government of Canada all provide regular updates on COVID-19 cases.

Current Issues

  • Home Support Survey 2021/22
    In December 2021, the Office of the Seniors Advocate launched the second province-wide survey of Home Support recipients and their families/caregivers. All home support clients and their family/caregivers are invited to participate in this survey.
  • Income Support Impacted by CERB
    The Canadian Economic Recovery Benefit (CERB) in 2020 it may have impacted your federal Guaranteed Income Supplement (GIS) payments.
  • Wildfires in B.C.
    More than 1500 properties in B.C. remain under evacuation order due to wildfires raging nearby.

Resources

  • Online Information

    The following links provides access to online resources that may help answer your questions.

  • Long-Term Care Directory

    Our Long-Term Care Directory can help you find information about publicly funded long-term care care homes in B.C.

    Information and Reports

    Search the Directory

  • Seniors’ Guides for Health Living

    The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.

    Download the BC Seniors’ Guide
    (Ministry of Health)

    Download the BC Elders’ Guide
    (First Nations Health Authority)