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The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

  • Information and Referral Call Line

    The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

    Call us at 1-877-952-3181 (toll free) or 250-952-3181

  • Monitoring Seniors Services in B.C.

    The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

    Read our reports to learn more


COVID-19 Information

Current Issues

  • Updated Long-Term Care Directory Now Includes Assisted Living
    The Office of the Seniors Advocate has released its updated long-term care home directory for 2021/22 which also now also includes information on all publicly-funded assisted living facilities in British Columbia. The 2021/22 Long-Term Care and Assisted Living Directory includes basic information such as room configuration, languages spoken by staff, food preparation and also offers …
  • 2022/23 Flu Vaccine Information
    The Ministry of Health has provided information about how seniors in the community and in residential care in B.C. can access the flu vaccine.
  • New Report – BC Seniors: Falling Further Behind
    Yesterday the BC Seniors Advocate released “BC Seniors: Falling Further Behind”, a new OSA report outlining the income and affordability challenges seniors in our province are facing. The report highlights the impact of rising costs on B.C. seniors who depend on government pensions and ranks B.C. as the lowest in its financial support for seniors …

Resources

  • Online Information

    The following links provides access to online resources that may help answer your questions.

  • Long-Term Care and Assisted Living Directory

    Our Long-Term Care and Assisted Living Directory can help you find information about publicly funded long-term care homes and assisted living residences in B.C.

    Information and Reports

    Search the Directory

  • Seniors’ Guides for Health Living

    The BC Seniors’ Guide and the BC Elders’ Guide contain information to help you plan for and live a healthy lifestyle as you age.

    Download the BC Seniors’ Guide
    (Ministry of Health)

    Download the BC Elders’ Guide
    (First Nations Health Authority)