Approximately 1 in 6 people aged 60 years or older experienced some form of abuse in community settings and this is predicted to increase as countries experience rapidly aging populations. Many seniors and/or families turn to multiple organizations to seek help, which can include Community Response Networks, provincial health authorities, Community Living BC and Public Guardian and Trustee.
Resources for Seniors
View the Protection from Elder Abuse and Neglect provincial government website to learn more about the types of abuse and neglect and where to get help.
View the Office of the Information and Privacy Commissioner and OSA privacy brochure to learn more about privacy tips for seniors.
View the Emergency and Disaster Preparedness provincial website to learn more about what you can do to protect yourself and your loved ones during an emergency.
Frequently Asked Questions
Q. I am a senior who feels I am being abused, who can I call?
A. The Seniors Abuse and Information Line (SAIL) is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused or mistreated, or to receive information about elder abuse prevention. The call line is staffed from 8:00am to 8:00pm.
Phone: 604-437-1940 (lower mainland) or 1-866-437-1940 (toll free)
TTY Teletype: 604-428-3359 (lower mainland) or 1-855-306-1443 (toll free)
If you are in immediate danger, call 9-1-1.
Q. Where can I find information about financial elder abuse?
A. Information about financial elder abuse and what it looks like can be found in a video by the BC Securities Commission and Office of the Seniors Advocate.
Q. Where can I find information about fraud prevention?
A. Visit the Fraud Prevention Resources page on our website or the Scams and Fraud page on the British Columbia website to find information about the types of scams, privacy tips, and information security for seniors.
COMMON SENIORS SAFETY CONTACTS
Seniors First BC
Lower Mainland: 604-437-1940
Toll free: 1-866-437-1940
Toll free: 1-800-563-0808
Assisted Living Registry
Toll free: 1-866-714-3378
Community Care Licensing Offices
Enquiry BC: 1-800-663-7867 (toll free)
Public Guardian and Trustee
All other areas of B.C.: 1-800-663-7867
Contact your regional health authority to report abuse, neglect or self-neglect of vulnerable seniors.