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In December 2021, the Office of the Seniors Advocate launched the second province-wide survey of Home Support recipients and their families/caregivers. All recipients of Home Support will receive a survey package in the mail. In addition, their family/caregivers will be invited to answer a survey as well. This survey is a five year follow up to our 2016 Home Support Survey.

Accessing the Survey

All recipients of Home Support service will receive a mailing from the Office of the Seniors Advocate. Mailings began in mid-December 2021. You can expect to receive the survey no later than the end of December 2021. If you have received your survey but would like assistance with completing it over the telephone, please contact our office at 1-877-952-3181. A member of our Information and Referral team would be glad to set this up for you.

Family members and caregivers to Home Support recipients are invited to complete a companion Home Support Family/Caregivers Survey. This survey can be accessed online at https://feedback.engage.gov.bc.ca/223816. If you would like to complete this survey over the telephone or receive a paper copy (with pre-paid postage), please contact our office at 1-877-952-3181.

When does the survey close?

The survey closes on January 31, 2022. Please have your survey in the mail before this date to ensure it arrives on time!

I would like to promote the survey

We have created social media images and posters for easy distribution. If you would like to promote the survey in your workplace or on social media, please feel free to use these material.