Seniors Advocate – Government of British Columbia

The Office of the Seniors Advocate is an independent office of the B.C. provincial government acting in the interest of seniors and their caregivers.

How can we help?

Information and Referral Call Line

The Office has an information and referral line that is available 24 hours a day, every day. Our senior service specialists will work with you during our office hours to provide resources and help resolve issues. Staff at bc211 will assist after hours.

Call us at 1-877-952-3181 (toll free) or 250-952-3181
Monitoring Seniors Services in B.C.

The Office monitors and analyzes seniors services and makes recommendations to government and service providers to address systemic issues in five areas: health care, housing, income support, community support and transportation.

Read our reports to learn more

COVID-19 Information

COVID-19 Vaccinations
Get vaccinated and help stop the spread of COVID-19.
B.C.’s Response to COVID-19
Province-wide restrictions are in place to help stop the spread of COVID-19.
Resources
The BC Centre for Disease Control is the best source for COVID-19 health information.
COVID-19 Statistics
The BCCDC, Provincial Health Officer and the Government of Canada all provide regular updates on COVID-19 cases.

Heat Wave Preparedness and ResponsePosted on July 26, 2022
Heat wave warning are in effect across the province and rising temperatures may put vulnerable seniors at risk. With higher temperatures expected, it is recommended that seniors take some additional precautions and family, friends and neighbours are encouraged to check in on older people to ensure they are keeping cool and well hydrated. The dual …
Calling all Volunteers! Give a voice to residents of long-term carePosted on June 27, 2022
We’re surveying every long-term care resident in B.C. and we need your help. Join our team of volunteer surveyors to interview seniors about their quality of life in long-term care. No experience necessary. Apply now online.
B.C. Seniors Advocate invites British Columbians to participate in landmark survey of people in residential carePosted on May 10, 2022
The Office of the Seniors Advocate is launching the second province-wide survey of the experiences of residents living in all 294 publicly-subsidized long-term care homes in B.C. and is calling on all interested British Columbians to join the survey team. Members of the survey team will include British Columbians from a wide variety of backgrounds …