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The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

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The Office of the Seniors Advocate monitors and analyzes seniors services and issues in B.C., and makes recommendations to government and service providers to address systemic issues.

Find information for seniors about B.C.'s health care system and how to access its services.

Isobel Mackenzie has over 20 years’ experience working with seniors in home care, licensed care, community services and volunteer services.

B.C. seniors live in a variety of housing arrangements, from owning their own home or renting to subsidized housing and assisted living. Learn more about the programs and services.

The Council of Advisors is made up of B.C. seniors with diverse experiences, from a variety of cultures and communities.

Both the federal and provincial governments offer income support programs for B.C. seniors. Learn where to access them.

Personal support services help seniors maintain healthy, independent and dignified lives. Learn about how to find programs in your community.

Whether by car, bus, ferry or mobility device, seniors need to get around. Learn more about the transportation services offered to B.C. seniors.

Need help finding seniors' programs and services? Our information and referral specialists are available Monday to Friday from 8:30-4:30.

The B.C. Seniors guide is a comprehensive source for information on programs and services available to B.C. Seniors

In this report, Seniors Advocate Isobel Mackenzie released the results of a province-wide review of COVID-19 outbreaks in long-term care and assisted living sites during the first year of the pandemic. The review examined factors that can influence the probability that a site will experience a COVID-19 outbreak and factors that can minimize the number … Continued

The BC Senior’s Supplement was introduced in 1987. It is a monthly payment from the provincial government to low-income seniors, age 65 and older,  who need a “top-up” to bring their Old Age Security (OAS) and Guaranteed Income Supplement incomes up to a conditionally guaranteed minimum income level. Seniors who qualify for the BC Seniors … Continued

Changes to Long-term Care and Assisted Living Visitation With vaccines bringing an important layer of protection for people living in long-term care and assisted living, visitor restrictions have been eased. Starting this month, all residents in long-term care and assisted living can have frequent, routine social visitation opportunities. Eased restrictions include: Removing the requirement for … Continued

Three-week circuit breaker begins now to bend the curve, protect people New and amended provincial health orders and guidelines in effect through April 19, 2021, include: For restaurants, bars and pubs, all food and liquor-serving premises must only provide take-out or delivery service. Dine-in service is prohibited, except for outdoor patios. People dining on patios … Continued

The BC Senior’s Supplement was introduced in 1987. It is a monthly payment from the provincial government to low-income seniors, age 65 and older, who need a “top-up” to bring their Old Age Security (OAS) and Guaranteed Income Supplement incomes up to a conditionally guaranteed minimum income level. Seniors who qualify for the BC Seniors … Continued

Between January 13 and March 3, newly diagnosed cases of COVID-19 decreased by 98% among long-term care (LTC) residents and staff. On January 13 there were 245 new cases compared to the weeks of both February 24 and March 3 when there were only 4 new cases each week. The following chart illustrates the decrease. … Continued

March is Fraud Prevention Month, and with reported cases of fraud going up, seniors are encouraged to increase their awareness of current scams and learn how they can protect themselves. Every year, people of all ages, including youth and seniors, fall victim to fraud. In fact, 34% of Canadians reported being targeted by scammers in … Continued

In this report, Seniors Advocate Isobel Mackenzie shares findings of a five-week survey about the impact of COVID-19 related visitor restrictions at long-term care and assisted living homes. The survey, answered by residents, their family members and the general public, had over 13,000 valid responses. Learn more about survey participant responses and the Seniors Advocate’s … Continued

A Billion Reasons to Care is the first provincial review of the $1.4 billion-dollar contracted long-term care sector in British Columbia. The review examined industry contracts, annual audited financial statements and detailed reporting on revenue and expenditures for the years 2016/17 and 2017/18. Report Highlights The review found: financial reporting systems were inconsistent between health … Continued

Thank you for your interest in Staying Apart to Stay Safe: the Impact of Visitor Restrictions on Long-Term Care and Assisted Living Survey. The survey was open for responses between August 26, 2020, and September 30, 2020. At this time, we are no longer accepting responses to the survey. We received a very strong response … Continued