Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement

October 2022

Facility Eagle Park Health Care Facility Service Type Long-Term Care
Health authority Vancouver Island Health Regulation/Legislation Hospital Act
Street address 777 Jones St Accreditation status Accredited
City/postal code Qualicum Beach Accreditation expiry date April 2022
Phone number (250) 947-8220 Contact for complaints Clinical Nurse Leader
Operator (Type) Vancouver Island Health (Health Authority) Phone number of complaint contact (250) 947-8220 x39105
Opened 1994 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 2 to 259 days, with an average of 78 days
Current language(s) spoken by staff English, French, Spanish
Indigenous Territory Coast Salish peoples and Qualicum First Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 0 Single Occupancy 55
Publicly funded beds (short and long-term) 75 Double Occupancy 10
Total beds 75 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services n/a Housekeeping services n/a
Non-regulated services (care aides) n/a Plant/building maintenance n/a
Food services provided by Operator Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.03 3.03
Registered Nurse (hours per resident per day) 0.30 0.30
Licensed Practical Nurse (hours per resident per day) 0.52 0.52
Care Aide (hours per resident per day) 2.21 2.21
Allied health hours (hours per resident per day) 0.33 0.33
Food costs per resident per day (actual cost) 2 $9.53 $11.77
Facility per diem rate2 n/a n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2021/22
Serious adverse events 0
Risk Rating n/a Risk Score n/a
Number of Inspections n/a Number of licensing infractions found n/a
Licensing Infractions
Licensing n/a Nutrition & food services n/a
Physical facility, equipment & furnishings n/a Medication n/a
Staffing n/a Program n/a
Policies & procedures n/a Records & reporting n/a
Care & supervision n/a Resident Bill of Rights n/a
Hygiene & communicable disease control n/a Other n/a

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 83 83
Percent female 58.3% 63.2%
Percent 85 years or older 46.6% 53.4%
Percent younger than 65 years 4.3% 5.8%
Average length of stay (days) 428 855
Percent of residents diagnosed with depression 28.2% 23.3%
Percent of residents dependent in activities of daily living 27.1% 32.0%
Percent of residents in a wheelchair 40.8% 52.8%
Percent of residents with dementia (mild to severe) 65.7% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 25.6% 27.9%
Percent of residents with physically abusive behaviour 5.1% 8.8%
Average index of social engagement 4.0 2.7
Percent of residents with low social engagement 22.7% 49.3%
Case mix index 0.56 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 0.0% 10.9%
Percent of residents receiving recreation therapy 0.0% 30.1%
Percent of residents receiving occupational therapy 17.3% 5.7%
Percent of residents receiving depression medication 59.9% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 51.9% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 54.5% 34.0%
Percent of residents with daily physical restraints 10.8% 6.4%
Percent of residents with falls in the last 30 days 8.9% 12.9%
Percent of residents with a worsened pressure ulcer 3.0% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 90.4% 90.2%
Percent of health care workers vaccinated for influenza 50.9% 53.7%
Percent of residents vaccinated for COVID-19 90.3% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility