Northern Haida Gwaii Hospital and Health Centre

Residential care survey results for facilities with fewer than 10 respondents are not accessible.

Facility	Northern Haida Gwaii Hospital and Health Centre	Service Type	Long-Term Care
Health authority	Northern Health	Regulation/Legislation	Hospital Act
Street address	2520 Harrison Avenue	Accreditation status	Accredited
City/postal code	Masset	Accreditation expiry date	June 2022
Phone number	(250) 626-4700	Contact for complaints	Nurse Manager
Operator (Type)	Northern Health (Health Authority)	Phone number of complaint contact	(250) 626-4726
Opened	2008	Personal spending account	Yes
Councils	No Councils	Visitor parking (cost)	Yes (no fee)
Meetings held	1/yr/resident or Scheduled as needed	Average Wait Time	From 145 to 415 days, with an average of 255 days
Current language(s) spoken by staff	English
Indigenous Territory	Haida Nation

Source: Facility

Resident Fees for Personal Services
Cable monthly service included	n/a	Other extra fees	n/a
Telephone monthly service included	n/a
Internet monthly service included	n/a

Source: Facility

Beds (March 31, 2022)		Room Configuration (March 31, 2022)
Private beds (not publicly funded)	0	Single Occupancy	4
Publicly funded beds (short and long-term)	4	Double Occupancy	0
Total beds	4	Other Occupancy	0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services	n/a	Housekeeping services	n/a
Non-regulated services (care aides)	n/a	Plant/building maintenance	n/a
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2020/21	2021/22
Total direct care hours (hours per resident per day) 1	3.39	3.38
Nursing care hours (hours per resident per day)	3.39	3.38
Registered Nurse (hours per resident per day)	1.69	1.69
Licensed Practical Nurse (hours per resident per day)	0.00	0.00
Care Aide (hours per resident per day)	1.69	1.69
Allied health hours (hours per resident per day)	0.00	0.00
Food costs per resident per day (actual cost) 2	$13.14	$15.05
Facility per diem rate2	n/a	n/a

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints	suppressed	Number substantiated licensing complaints	suppressed

Incidents, 2021/22	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents, 2021/22	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	suppressed	suppressed	0.8	Medication error with adverse event	suppressed	suppressed	0.3
Abuse / neglect	suppressed	suppressed	1.3	Missing or wandering person	suppressed	suppressed	1.0
Fall with injury / Adverse event	suppressed	suppressed	9.2	Other injury	suppressed	suppressed	2.0
Food or other poisoning	suppressed	suppressed	0.1	Aggressive behaviour	suppressed	suppressed	4.6
Unexpected illness	suppressed	suppressed	20.3	Attempted suicide	suppressed	suppressed	0.1
Expected death	suppressed	suppressed	26.8	Other - clinical	suppressed	suppressed	0.8
Unexpected death	suppressed	suppressed	0.8	Other - service delivery	suppressed	suppressed	1.4

Inspections
Risk Rating	n/a	Risk Score	n/a
Number of Inspections	1	Number of licensing infractions found	0

Licensing Infractions
Licensing	n/a	Nutrition & food services	n/a
Physical facility, equipment & furnishings	n/a	Medication	n/a
Staffing	n/a	Program	n/a
Policies & procedures	n/a	Records & reporting	n/a
Care & supervision	n/a	Resident Bill of Rights	n/a
Hygiene & communicable disease control	n/a	Other	n/a

Source: Health Authority

Resident Profile (2021/22)	Facility	B.C.
Average age of population	suppressed	83
Percent female	suppressed	63.2%
Percent 85 years or older	suppressed	53.4%
Percent younger than 65 years	suppressed	5.8%
Average length of stay (days)	suppressed	855
Percent of residents diagnosed with depression	suppressed	23.3%
Percent of residents dependent in activities of daily living	suppressed	32.0%
Percent of residents in a wheelchair	suppressed	52.8%
Percent of residents with dementia (mild to severe)	suppressed	63.3%
Percent of residents with severe cognitive impairment (includes severe dementia)	suppressed	27.9%
Percent of residents with physically abusive behaviour	suppressed	8.8%
Average index of social engagement	suppressed	2.7
Percent of residents with low social engagement	suppressed	49.3%
Case mix index	suppressed	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22)	Facility	B.C.
Percent of residents receiving physical therapy	suppressed	10.9%
Percent of residents receiving recreation therapy	suppressed	30.1%
Percent of residents receiving occupational therapy	suppressed	5.7%
Percent of residents receiving depression medication	suppressed	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	suppressed	27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	suppressed	34.0%
Percent of residents with daily physical restraints	suppressed	6.4%
Percent of residents with falls in the last 30 days	suppressed	12.9%
Percent of residents with a worsened pressure ulcer	suppressed	2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22)	Facility	B.C.
Percent of residents vaccinated for influenza	suppressed	90.2%
Percent of health care workers vaccinated for influenza	suppressed	53.7%
Percent of residents vaccinated for COVID-19	suppressed	92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility

Link to web page
Go to Northern Haida Gwaii Hospital and Health Centre website