The Priory Quick Facts
| Facility | The Priory | Service Type | Long-Term Care |
|---|---|---|---|
| Health authority | Vancouver Island Health | Regulation/Legislation | Hospital Act |
| Street address | 567 Goldstream Ave. | Accreditation status | Accredited |
| City/postal code | Langford/V9B2W4 | Accreditation expiry date | not available |
| Phone number | (250) 370-5626 | Contact for complaints | Manager |
| Operator (Type) | Vancouver Island Health (Health Authority) | Phone number of complaint contact | (250) 370-5790 |
| Opened | 1999 | Personal spending account | Yes |
| Councils | Resident & Family Council (combined) | Visitor parking (cost) | Yes (fee charged) |
| Meetings held | Regular Schedule | Co-located with an assisted living residence | No |
| Wait Time | From 5 to 322 days, with an average of 133 days | ||
| Current language(s) spoken by staff | English, Mandarin, Punjabi, Portuguese, Filipino, French | ||
| Indigenous Territory | Lekwungen peoples | ||
Source: 1. Facility; 2. Health Authority; 3.Ministry of Health
| Resident Fees for Personal Services | |||
|---|---|---|---|
| Cable monthly service included | No | Other extra fees | Drugs not otherwise covered, specialty services, some transportation |
| Telephone monthly service included | No | ||
| Internet monthly service included | No | ||
Source: Facility
| Beds (as of March 31, 2023) | Room Configuration (excluding short-stay beds) (as of March 31, 2023) | ||
|---|---|---|---|
| Private beds (not publicly funded) | 0 | Single Occupancy | 81 |
| Publicly funded beds (short and long-term) | 150 | Double Occupancy | 6 |
| Total beds | 150 | Other Occupancy | 14 |
Source: 1. Ministry of Health; 2. Facility
| Contracted Services | |||
|---|---|---|---|
| Professional nursing services | No | Housekeeping services | Yes |
| Non-regulated services (care aides) | No | Plant/building maintenance | No |
| Food services provided by | Outside Contractor | Food prepared and cooked on site | Yes |
Source: Facility
| Funding | 2021/22 | 2022/23 |
|---|---|---|
| Total direct care hours (hours per resident per day) | 3.36 | 3.41 |
| Nursing care hours (hours per resident per day) | 3.08 | 3.13 |
| Registered Nurse (hours per resident per day) | 0.26 | 0.26 |
| Licensed Practical Nurse (hours per resident per day) | 0.45 | 0.45 |
| Care Aide (hours per resident per day) | 2.37 | 2.42 |
| Allied health hours (hours per resident per day) | 0.29 | 0.29 |
| Food costs per resident per day (actual cost) | $8.87 | $12.14 |
| Facility per diem rate | n/a | n/a |
| Monthly client rate for publicly funded bed (single) | From $1,237 to $3,576 with an average of $1,948 | From $1,338 to $3,847 with an average of $1,986 |
Source: 1. Ministry of Health; 2. Health Authority
| Licensing, 2022/23 | |||
|---|---|---|---|
| Complaints | |||
| Number of licensing complaints | 2 | Number of substantiated licensing complaints | 1 |
| Incidents | |||
| Serious adverse events | 1 | ||
| Inspections | |||
|---|---|---|---|
| Risk Rating | n/a | Risk Score | n/a |
| Number of Inspections | n/a | Number of licensing infractions found | n/a |
| Licensing Infractions | |||
|---|---|---|---|
| Licensing | n/a | Nutrition & food services | n/a |
| Physical facility, equipment & furnishings | n/a | Medication | n/a |
| Staffing | n/a | Program | n/a |
| Policies & procedures | n/a | Records & reporting | n/a |
| Care & supervision | n/a | Resident Bill of Rights | n/a |
| Hygiene & communicable disease control | n/a | Other | n/a |
Source: Health Authority
| Resident Profile (2022/23) | Facility | B.C. |
|---|---|---|
| Average age of population | 84 | 83 |
| Percent female | 76.3% | 63.3% |
| Percent 85 years or older | 51.7% | 52.8% |
| Percent younger than 65 years | 5.2% | 5.6% |
| Average length of stay (days) | 868 | 817 |
| Percent of residents diagnosed with depression | 28.7% | 22.9% |
| Percent of residents dependent in activities of daily living | 30.2% | 32.4% |
| Percent of residents in a wheelchair | 40.0% | 53.3% |
| Percent of residents with dementia (mild to severe) | 81.8% | 62.9% |
| Percent of residents with severe cognitive impairment (includes severe dementia) | 35.1% | 27.5% |
| Percent of residents with physically abusive behaviour | 8.4% | 8.4% |
| Average index of social engagement | 2.6 | 2.7 |
| Percent of residents with low social engagement | 54.6% | 48.0% |
| Case mix index | 0.57 | 0.58 |
Source: Canadian Institute for Health Information
| Care Services & Quality Indicators (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents receiving physical therapy | 0.2% | 11.1% |
| Percent of residents receiving recreation therapy | 32.6% | 30.3% |
| Percent of residents receiving occupational therapy | 16.0% | 5.5% |
| Percent of residents receiving depression medication | 64.0% | 51.3% |
| Percent of residents taking antipsychotic drugs without a diagnosis of psychosis | 35.6% | 27.9% |
| Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis | 41.9% | 34.9% |
| Percent of residents taking nine or more medications | 38.0% | 44.6% |
| Percent of residents with daily physical restraints | 1.2% | 6.0% |
| Percent of residents with falls in the last 30 days | 11.8% | 12.8% |
| Percent of residents with a worsened pressure ulcer | 3.2% | 2.2% |
| Percent of residents with four or more emergency room visits | 0.5% | 1.4% |
Source: 1. Canadian Institute for Health Information; 2. Health Authority
| Vaccination Coverage (2022/23) | Facility | B.C. |
|---|---|---|
| Percent of residents vaccinated for influenza | 96.6% | 87.5% |
| Percent of health care workers vaccinated for influenza | 42.2% | 39.1% |
| Percent of residents vaccinated for COVID-19 | 93.0% | 84.0% |
Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility