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December 2023

Residence Augustine House Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3820 Arthur Drive Accreditation status Not accredited
City/postal code Delta/V4K 5E6 Accreditation expiry date Not applicable
Phone number (604) 940-6005 Contact for complaints Executive Director
Operator (Type) Augustine House Society (Not For Profit) Phone number of complaint contact (604) 940-6005
Opened 2004 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time From 15 to 99 days, with an average of 53 days
Meetings held Regular Scheduled Co-located with a long-term care facility Yes
Current language(s) spoken by staff English
Indigenous Territory Coast Salish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional snacks, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 55
Publicly subsidized units 20
Total units 75

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 411
Food costs per resident per day (actual cost) $12.50 $11.83
Monthly client rate for publicly subsidized unit (single) From $1,094 to 4,138 with an average of $1,788 From $1,094 to 4,465 with an average of $2,158

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 1.3 1.0
Falls 15 20.0 28.3 Injury 0 0.0 1.5
Unexpected Illness 50 66.7 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 84 81
Percent female 76.9% 68.3%
Percent 85 years or older 61.5% 47.4%
Percent younger than 65 years 7.7% 9.9%
Average length of stay (days) 533 1209
Percent of resident with depression symptoms 13.6% 19.8%
Percent of residents dependent in activities of daily living 27.3% 15.6%
Percent of residents dependent in instrumental activities of daily living 95.5% 76.8%
Percent of residents in a wheelchair 4.5% 16.6%
Percent of residents with dementia (mild to severe) 54.5% 23.4%
Percent of residents with moderate to severe cognitive impairment 40.9% 12.3%
Percent of residents with problem behaviours 18.2% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 72.7% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 4.5% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 4.5% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 40.9% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 4.5% 19.5%
Percent of residents taking nine or more medications 54.5% 55.9%
Percent of residents with falls in the last 90 days 40.9% 34.5%
Percent of residents with four or more emergency room visits 26.9% 11.0%
Percent of residents having a caregiver in distress 18.2% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 87.0% 83.7%
Percent of residents vaccinated for COVID-19 94.0% 85.6%

Source: 1. Ministry of Health; 2. Residence