Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

October 2022

Residence Churchill House Service Type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 150 West 29th Street Accreditation status Accredited
City/postal code North Vancouver Accreditation expiry date 2022-09-20
Phone number (604) 982-1502 Contact for complaints General Manager
Operator (Type) Chartwell Master Care LP (For Profit) Phone number of complaint contact (604) 982-1502
Opened 2006 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 2 to 75 days, with an average of 37 days
Current language(s) spoken by staff English, Arabic, Cantonese, Farsi, Filipino, Hindi, Tagalog, Ukranian
Indigenous Territory Coast Salish peoples

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 28
Publicly funded units (short and long-term) 31
Total units 59

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $7.20 $7.21

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 5 Number substantiated complaints 4
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 1 1.7 0.8
Fall with injury / Adverse event 28 47.5 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 40 67.8 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 1 1.7 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 1 1.7 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 83 83
Percent female 77.5% 66.0%
Percent 85 years or older 58.5% 54.1%
Percent younger than 65 years 3.8% 6.9%
Average length of stay (days) 1,729 1,322

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 50.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 100.0% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence