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December 2023

Residence Cokely Manor Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 266A Moilliet Street Accreditation status Not accredited
City/postal code Parksville/V9N 1M9 Accreditation expiry date Not available
Phone number (250) 947-9777 ext 5 Contact for complaints Executive Director
Operator (Type) Arrowsmith Health Care (2011) Society (Not For Profit) Phone number of complaint contact (250) 248-4331
Opened 1970 Visitor parking (cost) Yes (no fee)
Councils Resident council Wait Time Suppressed
Meetings held Bi-monthly Co-located with a long-term care facility Yes
Current language(s) spoken by staff English, Filipino, Tagalog
Indigenous Territory Coast Salish peoples and the  Snaʼnawʼas First Nation.

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees additional meals, additional housekeeping, hair salon, footcare
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 30
Total units 30

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support Yes Safekeeping of money/personal property No
Behaviour management support Yes Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 609
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,460 From $1,094 to 3,250 with an average of $1,426

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 3 10.0 1.0
Falls 15 50.0 28.3 Injury 3 10.0 1.5
Unexpected Illness 31 103.3 32.8 Aggression 2 6.7 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 1 3.3 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 4 13.3 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 87 81
Percent female 88.6% 68.3%
Percent 85 years or older 62.9% 47.4%
Percent younger than 65 years 2.9% 9.9%
Average length of stay (days) 1,284 1209
Percent of resident with depression symptoms 27.3% 19.8%
Percent of residents dependent in activities of daily living 9.1% 15.6%
Percent of residents dependent in instrumental activities of daily living 45.5% 76.8%
Percent of residents in a wheelchair 3.0% 16.6%
Percent of residents with dementia (mild to severe) 12.1% 23.4%
Percent of residents with moderate to severe cognitive impairment 3.0% 12.3%
Percent of residents with problem behaviours 9.1% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 33.3% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 3.0% 4.0%
Percent of residents at ease interacting with others 90.91% 93.7%
Percent of residents saying or indicating that they feel lonely 27.3% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 42.4% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 3.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 15.2% 19.5%
Percent of residents taking nine or more medications 51.5% 55.9%
Percent of residents with falls in the last 90 days 45.5% 34.5%
Percent of residents with four or more emergency room visits 8.6% 11.0%
Percent of residents having a caregiver in distress 3.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 83.0% 83.7%
Percent of residents vaccinated for COVID-19 85.0% 85.6%

Source: 1. Ministry of Health; 2. Residence