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December 2023

Residence Elim Village - Emerald Building Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 9080 159th Street Accreditation status Accredited
City/postal code Surrey/V4N 5T6 Accreditation expiry date March 22, 2024
Phone number (604) 583-3546 Contact for complaints Director of Community Life
Operator (Type) Elim Housing Society & Elim Christian Care Society (Not For Profit) Phone number of complaint contact (604) 587-7587 ext 4026; or 604-812-6273
Opened 2005 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time From 53 to 279 days, with an average of 172 days
Meetings held Regular Scheduled Co-located with a long-term care facility No
Current language(s) spoken by staff English
Indigenous Territory Coast Salish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees personal transportation, special laundry services, companionship, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 56
Publicly subsidized units 53
Total units 109

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 485
Food costs per resident per day (actual cost) $11.05 $9.82
Monthly client rate for publicly subsidized unit (single) From $1,094 to 4,138 with an average of $1,505 From $1,094 to 4,465 with an average of $1,489

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 0.9 1.0
Falls 2 1.8 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 86 81
Percent female 78.8% 68.3%
Percent 85 years or older 59.1% 47.4%
Percent younger than 65 years 1.5% 9.9%
Average length of stay (days) 1,083 1209
Percent of resident with depression symptoms 40.0% 19.8%
Percent of residents dependent in activities of daily living 36.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 92.0% 76.8%
Percent of residents in a wheelchair 16.0% 16.6%
Percent of residents with dementia (mild to severe) 28.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 22.0% 12.3%
Percent of residents with problem behaviours 24.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 62.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 8.0% 4.0%
Percent of residents at ease interacting with others 88.00% 93.7%
Percent of residents saying or indicating that they feel lonely 30.0% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 38.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 8.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 14.0% 19.5%
Percent of residents taking nine or more medications 58.0% 55.9%
Percent of residents with falls in the last 90 days 36.0% 34.5%
Percent of residents with four or more emergency room visits 6.1% 11.0%
Percent of residents having a caregiver in distress 18.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 78.0% 83.7%
Percent of residents vaccinated for COVID-19 89.0% 85.6%

Source: 1. Ministry of Health; 2. Residence