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October 2022

Residence Forest Glen Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address Box 833, 1783 St. Jacques Blvd. Accreditation status Not accredited
City/postal code Ucluelet Accreditation expiry date Not applicable
Phone number (250) 726-2789 Contact for complaints Treasurer
Operator (Type) Seaview Seniors Housing Society (Not For Profit) Phone number of complaint contact (250) 726-2789
Opened 2006 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time Suppressed
Current language(s) spoken by staff English
Indigenous Territory Ucluelet First Nation

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees companionship, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 4
Total units 4

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside contractor Food prepared and cooked on site No

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property Yes
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) n/a n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints suppressed Number substantiated complaints suppressed
Incidents, 2021/22 Total
Per 100 units Total
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence suppressed suppressed 1.0 Medication error with adverse event suppressed suppressed 0.5
Abuse / neglect suppressed suppressed 0.1 Missing or wandering person suppressed suppressed 0.8
Fall with injury / Adverse event suppressed suppressed 24.4 Other injury suppressed suppressed 1.3
Food or other poisoning suppressed suppressed 0.0 Aggressive behaviour suppressed suppressed 1.3
Unexpected illness suppressed suppressed 31.2 Attempted suicide suppressed suppressed 0.2
Overdose suppressed suppressed 0.1 Other - clinical suppressed suppressed 0.4
Unexpected death suppressed suppressed 1.3 Other - service delivery suppressed suppressed 0.5
Fire/Flood/Gas Leak suppressed suppressed 0.1 Police Call suppressed suppressed 0.4
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population suppressed 82
Percent female suppressed 69.1%
Percent 85 years or older suppressed 47.8%
Percent younger than 65 years suppressed 9.2%
Average length of stay (days) suppressed 1,328

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza suppressed 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 suppressed 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence