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December 2023

Residence Haro Park Centre Service Type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1233 Haro Street Accreditation status Not accredited
City/postal code Vancouver/V6E 3Y5 Accreditation expiry date Not applicable
Phone number (778)888-7624 Contact for complaints CEO
Operator (Type) Haro Park Centre Society (Not For Profit) Phone number of complaint contact (778)888-7624
Opened 1980 Visitor parking (cost) Yes (no fee)
Councils Separate family and resident council Wait Time From 48 to 199 days, with an average of 101 days
Meetings held As needed Co-located with an assisted living residence Yes
Current language(s) spoken by staff English, French, Spanish, Mandarin, Cantonese, Tagalog, Hindi, Croatian
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees laundry services for items requiring special attention, additional meals, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 28
Total units 28

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 172
Food costs per resident per day (actual cost) n/a $8.73
Monthly client rate for publicly subsidized unit (single) From $1,094 to 2,976 with an average of $1,485 From $1,094 to 3,118 with an average of $1,535

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 2 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 3.6 0.9 Medication error 0 0.0 0.4
Abuse / neglect 1 3.6 0.3 Missing/Wandering 2 7.1 1.0
Falls 2 7.1 28.3 Injury 1 3.6 1.5
Unexpected Illness 4 14.3 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 1 3.6 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 2 7.1 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 1 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 66.7% 68.3%
Percent 85 years or older 33.3% 47.4%
Percent younger than 65 years 3.7% 9.9%
Average length of stay (days) 847 1209
Percent of resident with depression symptoms 30.4% 19.8%
Percent of residents dependent in activities of daily living 0.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 87.0% 76.8%
Percent of residents in a wheelchair 8.7% 16.6%
Percent of residents with dementia (mild to severe) 17.4% 23.4%
Percent of residents with moderate to severe cognitive impairment 8.7% 12.3%
Percent of residents with problem behaviours 4.3% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 43.5% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 8.7% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 34.8% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 56.5% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 21.7% 19.5%
Percent of residents taking nine or more medications 69.6% 55.9%
Percent of residents with falls in the last 90 days 26.1% 34.5%
Percent of residents with four or more emergency room visits 3.4% 11.0%
Percent of residents having a caregiver in distress 29.4% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.7%
Percent of residents vaccinated for COVID-19 95.0% 85.6%

Source: 1. Ministry of Health; 2. Residence