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October 2022

Residence Ironwood Place Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1351 Ironwood Street Accreditation status Not accredited
City/postal code Campbell River Accreditation expiry date Not available
Phone number 250 286 0391 Contact for complaints Executive Director
Operator (Type) Campbell River and District Association for Community Living (Not For Profit) Phone number of complaint contact (250) 287-4486
Opened 2007 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held Monthly or as needed Average Wait Time From 133 to 254 days, with an average of 188 days
Current language(s) spoken by staff English, Thai
Indigenous Territory We Wai Kai Nation, Wei Wai Kum First Nation, Homalco First Nation, and K'omoks First Nation

Source: Residence

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hydro $18.00
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 54
Total units 54

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living No Assistance with managing medication No
Therapeutic diet support Yes Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) n/a n/a

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 2 3.7 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 1 1.9 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 0 0.0 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 84 82
Percent female 78.6% 69.1%
Percent 85 years or older 54.3% 47.8%
Percent younger than 65 years 7.1% 9.2%
Average length of stay (days) 1,779 1,328

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 97.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 96.3% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence