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January 2026

Residence Jesken Aerie Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 817 Goldstream Avenue Accreditation status Not accredited
City/postal code Victoria/V9B 2X8 Accreditation expiry date Not applicable
Phone number (250) 474-1524 Contact for complaints Chief Executive Officer
Operator (type) M'akola Housing Society (Not For Profit) Phone number of complaint contact (250) 474-1524
Opened 2015 Visitor parking (cost) Yes (no fee)
Councils None Wait time From 42 to 488 days, with an average of 279 days
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, Filipino, Spanish
Indigenous territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees additional meals
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2025)
Private units (not publicly subsidized) 0
Publicly subsidized units 60
Total units 60

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2023/24 2024/25
Publicly subsidized personal care hours (per unit) 433 491
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,164 to 3,250 with an average of $1,507 From $1,219 to 3,250 with an average of $1,614

Source: Health Authority

Assisted Living Registry, 2024/25
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.6
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.5
Falls 16 26.7 30.8 Injury 1 1.7 0.5
Unexpected Illness 79 131.7 48.6 Aggression 1 1.7 1.6
Overdose 1 1.7 0.1 Attempted suicide 0 0.0 0.2
Death 1 1.7 1.3 Police Incident/Call 1 1.7 0.7
Food or other poisoning 0 0.0 0.0 Other 0 0.0 1.6
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2024/25) Residence B.C.
Average age of population 80 82
Percent female 76.8% 66.4%
Percent 85 years or older 33.3% 46.5%
Percent younger than 65 years 7.2% 9.6%
Average length of stay (days) 1,828 1,205
Percent of residents with depression symptoms 16.4% 20.4%
Percent of residents dependent in activities of daily living 9.1% 18.2%
Percent of residents dependent in instrumental activities of daily living 21.8% 77.3%
Percent of residents in a wheelchair 14.5% 17.4%
Percent of residents with dementia (mild to severe) 25.5% 23.5%
Percent of residents with moderate to severe cognitive impairment 10.9% 13.5%
Percent of residents with problem behaviours 12.7% 8.5%
Percent of clients with MAPLe score (MAPLe 4+) 40.7% 47.8%
Percent of clients with special or extensive care (RUG 1-3) 5.5% 3.9%
Percent of residents at ease interacting with others 96.4% 95.6%
Percent of residents saying or indicating that they feel lonely 27.3% 24.4%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2024/25) Residence B.C.
Percent of residents receiving depression medication 40.0% 41.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 5.5% 5.2%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 9.1% 19.4%
Percent of residents taking nine or more medications 58.2% 56.6%
Percent of residents with falls in the last 90 days 30.9% 34.5%
Percent of residents with four or more emergency room visits 11.6% 14.0%
Percent of residents having a caregiver in distress 21.8% 16.8%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2024/25) Facility B.C.
Percent of residents vaccinated for influenza 78.3% 68.7%
Percent of residents vaccinated for COVID-19 83.1% 69.4%

Source: 1. Ministry of Health; 2. Residence