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December 2023

Residence Jesken Aerie Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 817 Goldstream Avenue Accreditation status Not accredited
City/postal code Victoria/V9B 2X8 Accreditation expiry date Not available
Phone number (250) 474-1524 Contact for complaints Chief Executive Officer
Operator (Type) M'akola Housing Society (Not For Profit) Phone number of complaint contact (250) 474-1524
Opened 2015 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time From 24 to 308 days, with an average of 171 days
Meetings held n/a Co-located with a long-term care facility No
Current language(s) spoken by staff English, Filipino, Spanish
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees additional meals
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 60
Total units 60

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 430
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,427 From $1,094 to 3,250 with an average of $1,431

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 3 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 1 1.7 0.3 Missing/Wandering 0 0.0 1.0
Falls 24 40.0 28.3 Injury 3 5.0 1.5
Unexpected Illness 54 90.0 32.8 Aggression 1 1.7 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 2 3.3 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 6 10 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 81 81
Percent female 73.6% 68.3%
Percent 85 years or older 43.1% 47.4%
Percent younger than 65 years 9.7% 9.9%
Average length of stay (days) 1,374 1209
Percent of resident with depression symptoms 24.0% 19.8%
Percent of residents dependent in activities of daily living 14.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 54.0% 76.8%
Percent of residents in a wheelchair 18.0% 16.6%
Percent of residents with dementia (mild to severe) 28.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 12.0% 12.3%
Percent of residents with problem behaviours 4.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 56.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 4.0% 4.0%
Percent of residents at ease interacting with others 98.00% 93.7%
Percent of residents saying or indicating that they feel lonely 34.0% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 50.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 14.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 22.0% 19.5%
Percent of residents taking nine or more medications 54.0% 55.9%
Percent of residents with falls in the last 90 days 48.0% 34.5%
Percent of residents with four or more emergency room visits 11.1% 11.0%
Percent of residents having a caregiver in distress 18.4% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 93.0% 83.7%
Percent of residents vaccinated for COVID-19 92.0% 85.6%

Source: 1. Ministry of Health; 2. Residence