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October 2022

Residence Laurier Manor - Northern Health Authority Service Type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2175 - 9th Avenue Accreditation status Accredited
City/postal code Prince George Accreditation expiry date 2022-07-22
Phone number 250.612.5530 Contact for complaints Manager, Long Term Care Programs
Operator (Type) Northern Health Authority (Health Authority) Phone number of complaint contact 250.612.5531
Opened 2001 Personal spending account No
Councils Tenant Council Visitor parking (cost) Yes (no fee)
Meetings held As needed Average Wait Time n/a
Current language(s) spoken by staff English, German, Tagalog
Indigenous Territory Lheidli T’enneh First Nation

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees personal transportation, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 32
Total units 32

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $22.24 $22.39

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 3.1 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 23 71.9 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 9 28.1 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population n/a 85
Percent female n/a 64.1%
Percent 85 years or older n/a 62.0%
Percent younger than 65 years n/a 5.4%
Average length of stay (days) n/a 916

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza n/a 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 90.3% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence