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December 2023

Residence Luther Court Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1525 Cedar Hill Cross Road Accreditation status Accredited
City/postal code Victoria/V8P5M1 Accreditation expiry date September 2026
Phone number (250) 477-2413 Ext: 39 Contact for complaints Chief Executive Officer
Operator (Type) Luther Court Society (Not For Profit) Phone number of complaint contact (250) 477-7241
Opened 1979 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time From 22 to 147 days, with an average of 61 days
Meetings held n/a Co-located with a long-term care facility Yes
Current language(s) spoken by staff English, Filipino, Spanish
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 30
Total units 30

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 498
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,447 From $1,094 to 3,250 with an average of $1,591

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 7 23.3 28.3 Injury 0 0.0 1.5
Unexpected Illness 9 30.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 83 81
Percent female 62.2% 68.3%
Percent 85 years or older 51.4% 47.4%
Percent younger than 65 years 5.4% 9.9%
Average length of stay (days) 1,639 1209
Percent of resident with depression symptoms 13.3% 19.8%
Percent of residents dependent in activities of daily living 13.3% 15.6%
Percent of residents dependent in instrumental activities of daily living 36.7% 76.8%
Percent of residents in a wheelchair 20.0% 16.6%
Percent of residents with dementia (mild to severe) 16.7% 23.4%
Percent of residents with moderate to severe cognitive impairment 6.7% 12.3%
Percent of residents with problem behaviours 0.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 30.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 3.3% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 16.7% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 50.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 13.3% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 33.3% 19.5%
Percent of residents taking nine or more medications 60.0% 55.9%
Percent of residents with falls in the last 90 days 33.3% 34.5%
Percent of residents with four or more emergency room visits 2.7% 11.0%
Percent of residents having a caregiver in distress 8.3% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 95.0% 83.7%
Percent of residents vaccinated for COVID-19 83.0% 85.6%

Source: 1. Ministry of Health; 2. Residence