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November 2024

Residence Menno Assisted Living Service type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2021 Primrose Street Accreditation status Not accredited
City/postal code Abbotsford/V2S 2Y9 Accreditation expiry date Not applicable
Phone number (604) 851-4004 Contact for complaints CEO
Operator (type) Mennonite Benevolent Society (Not For Profit) Phone number of complaint contact (604) 851-4004
Opened 1900 Visitor parking (cost) No
Councils No council Wait time From 57 to 206 days, with an average of 110 days
Co-located with a publicly subsidized long-term care home Yes (Menno Home)
Current language(s) spoken by staff English, French, German, Punjabi, Spanish
Indigenous territory Stó:lō peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 54
Publicly subsidized units 41
Total units 95

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 521 512
Food costs per resident per day (actual cost) $14.69 $12.75
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 4,465 with an average of $1,582 From $1,164 to 4,640 with an average of $1,618

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 1 1.1 0.4
Abuse / neglect 0 0.0 0.2 Missing 1 1.1 0.7
Falls 28 29.5 27.7 Injury 1 1.1 0.5
Unexpected Illness 56 58.9 44.8 Aggression 1 1.1 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 2 2.1 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 1 1.1 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 88 82
Percent female 69.2% 67.9%
Percent 85 years or older 69.2% 47.3%
Percent younger than 65 years 1.9% 9.4%
Average length of stay (days) 813 1222
Percent of residents with depression symptoms 32.5% 20.1%
Percent of residents dependent in activities of daily living 37.5% 17.3%
Percent of residents dependent in instrumental activities of daily living 95.0% 76.6%
Percent of residents in a wheelchair 15.0% 17.3%
Percent of residents with dementia (mild to severe) 27.5% 23.4%
Percent of residents with moderate to severe cognitive impairment 20.0% 12.0%
Percent of residents with problem behaviours 5.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 27.5% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 2.5% 4.2%
Percent of residents at ease interacting with others 97.5% 93.6%
Percent of residents saying or indicating that they feel lonely 37.5% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 32.5% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.5% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 25.0% 20.3%
Percent of residents taking nine or more medications 57.5% 56.5%
Percent of residents with falls in the last 90 days 45.0% 34.4%
Percent of residents with four or more emergency room visits 7.7% 13.0%
Percent of residents having a caregiver in distress 30.0% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 61.0% 83.5%
Percent of residents vaccinated for COVID-19 65.4% 76.9%

Source: 1. Ministry of Health; 2. Residence