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October 2022

Residence Menno Assisted Living Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2021 Primrose Street Accreditation status Not accredited
City/postal code Abbotsford Accreditation expiry date Not applicable
Phone number (604) 851-4020 Contact for complaints CEO
Operator (Type) Mennonite Benevolent Society (Not For Profit) Phone number of complaint contact (604) 851-4004
Opened 1900 Personal spending account No
Councils No council Visitor parking (cost) No
Meetings held n/a Average Wait Time From 24 to 328 days, with an average of 161 days
Current language(s) spoken by staff English, French, German, Punjabi, Spanish
Indigenous Territory

Source: Residence

Resident Fees for Personal Services
Cable monthly service included No Other extra fees special laundry services, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 54
Publicly funded units (short and long-term) 41
Total units 95

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $12.78 $13.44

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 1.1 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 2 2.1 0.8
Fall with injury / Adverse event 19 20.0 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 0 0.0 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 1 1.1 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 86 83
Percent female 76.9% 70.3%
Percent 85 years or older 65.4% 56.8%
Percent younger than 65 years 0.0% 6.8%
Average length of stay (days) 1,447 1208

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 96.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 95.1% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence