Seniors Advocate branding logo Seniors Advocate branding logo mobile
Skip to navigation Skip to Contents Skip to Accessibility Statement
1-877-952-3181
Menu

December 2023

Residence Mountain Lake Seniors Community Service Type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 908 Eleventh Street Accreditation status Accredited
City/postal code Nelson/V1L 7A6 Accreditation expiry date 2022-11-22
Phone number (250) 352-2600 Contact for complaints Site Leader
Operator (Type) Mountain Lake Seniors Community Partnership (For Profit) Phone number of complaint contact (250) 352-2600 EXT 31
Opened 2006 Visitor parking (cost) Yes (no fee)
Councils Resident council Wait Time From 2 to 510 days, with an average of 132 days
Meetings held Regular Scheduled Co-located with a long-term care facility Yes
Current language(s) spoken by staff English
Indigenous Territory Ktunaxa Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees additional meals, additional housekeeping, extra showers, medication management
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 11
Publicly subsidized units 29
Total units 40

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 382
Food costs per resident per day (actual cost) $8.70 $8.69
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,863 with an average of $1,403 From $1,094 to 3,931 with an average of $1,514

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 7 17.5 0.9 Medication error 3 7.5 0.4
Abuse / neglect 1 2.5 0.3 Missing/Wandering 1 2.5 1.0
Falls 12 30.0 28.3 Injury 2 5.0 1.5
Unexpected Illness 5 12.5 32.8 Aggression 3 7.5 1.8
Overdose 0 0 0.1 Attempted suicide 1 2.5 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 1 2.5 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 2 5 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 78 81
Percent female 69.4% 68.3%
Percent 85 years or older 27.8% 47.4%
Percent younger than 65 years 13.9% 9.9%
Average length of stay (days) 829 1209
Percent of resident with depression symptoms 28.9% 19.8%
Percent of residents dependent in activities of daily living 7.9% 15.6%
Percent of residents dependent in instrumental activities of daily living 84.2% 76.8%
Percent of residents in a wheelchair 18.4% 16.6%
Percent of residents with dementia (mild to severe) 26.3% 23.4%
Percent of residents with moderate to severe cognitive impairment 13.2% 12.3%
Percent of residents with problem behaviours 10.5% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 68.4% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 7.9% 4.0%
Percent of residents at ease interacting with others 84.21% 93.7%
Percent of residents saying or indicating that they feel lonely 36.8% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 52.6% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 2.6% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 18.4% 19.5%
Percent of residents taking nine or more medications 47.4% 55.9%
Percent of residents with falls in the last 90 days 31.6% 34.5%
Percent of residents with four or more emergency room visits 32.4% 11.0%
Percent of residents having a caregiver in distress 16.7% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 73.0% 83.7%
Percent of residents vaccinated for COVID-19 48.0% 85.6%

Source: 1. Ministry of Health; 2. Residence