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October 2022

Residence Nicola Meadows Assisted Living Service Type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 2670 Garcia Street Accreditation status Not accredited
City/postal code Merritt Accreditation expiry date Not applicable
Phone number (250) 378-4254 Contact for complaints President
Operator (Type) 673848 B.C. Ltd. (For Profit) Phone number of complaint contact (250) 378-4254
Opened 2005 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 10 to 694 days, with an average of 233 days
Current language(s) spoken by staff English, Aboriginal (specify in other below), Filipino, German
Indigenous Territory Nlaka’pamux Nation, including the Lower Nicola Indian Band

Source: Residence

Resident Fees for Personal Services
Cable monthly service included No Other extra fees personal transportation, special laundry services, companionship, additional housekeeping
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 12
Publicly funded units (short and long-term) 19
Total units 31

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $4.83 $4.87

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 1 3.2 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 17 54.8 24.4 Other injury 1 3.2 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 29 93.5 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 1 3.2 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 1
Education 0 Health and safety issue 0
Site inspection 1 Site visit 0
Possible unregistered 0 Total number of inspections 2

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 75 77
Percent female 76.5% 68.3%
Percent 85 years or older 23.5% 34.4%
Percent younger than 65 years 23.5% 19.2%
Average length of stay (days) 850 942

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 92.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 78.6% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence