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October 2022

Facility Morgan Place Service Type Long-Term Care
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 156A Street Accreditation status Accredited
City/postal code Surrey Accreditation expiry date October 2026
Phone number (604) 535-7328 Contact for complaints Director of Care / Quality Assurance Coordinator
Operator (Type) Ahmon Group (For Profit) Phone number of complaint contact (604) 535-7328
Opened 2001 Personal spending account Yes
Councils Resident Council, Family Council Visitor parking (cost) Yes (no fee)
Meetings held Regular Schedule Average Wait Time From 1 to 75 days, with an average of 12 days
Current language(s) spoken by staff Punjabi, Filipino, English
Indigenous Territory Coast Salish peoples

Source: Facility

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hairdressing and Podiatry
Telephone monthly service included Yes-Limited
Internet monthly service included Yes

Source: Facility

Beds (March 31, 2022) Room Configuration (March 31, 2022)
Private beds (not publicly funded) 13 Single Occupancy 111
Publicly funded beds (short and long-term) 128 Double Occupancy 5
Total beds 141 Other Occupancy 0

Source: 1. Ministry of Health, 2. Facility

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Outside Contractor Food prepared and cooked on site Yes

Source: Facility

Funding 2020/21 2021/22
Total direct care hours (hours per resident per day) 1 3.36 3.36
Nursing care hours (hours per resident per day) 3.00 3.00
Registered Nurse (hours per resident per day) 0.30 0.20
Licensed Practical Nurse (hours per resident per day) 0.45 0.63
Care Aide (hours per resident per day) 2.25 2.17
Allied health hours (hours per resident per day) 0.36 0.36
Food costs per resident per day (actual cost) 2 $7.09 $7.40
Facility per diem rate2 $246.70 $252.53

Source: 1. Ministry of Health, 2. Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of licensing complaints 1 Number substantiated licensing complaints 0
Incidents, 2021/22 Total
Number
Per 100 beds Total
Number
Per 100 beds
Facility B.C. Facility B.C.
Disease outbreak or occurrence 0 0.0 0.8 Medication error with adverse event 0 0.0 0.3
Abuse / neglect 0 0.0 1.3 Missing or wandering person 0 0.0 1.0
Fall with injury / Adverse event 3 2.1 9.2 Other injury 0 0.0 2.0
Food or other poisoning 0 0.0 0.1 Aggressive behaviour 0 0.0 4.6
Unexpected illness 6 4.3 20.3 Attempted suicide 0 0.0 0.1
Expected death 31 22.0 26.8 Other - clinical 0 0.0 0.8
Unexpected death 1 0.7 0.8 Other - service delivery 1 0.7 1.4
Inspections
Risk Rating Low Risk Score 6
Number of Inspections 1 Number of licensing infractions found 2
Licensing Infractions
Licensing 0 Nutrition & food services 0
Physical facility, equipment & furnishings 1 Medication 0
Staffing 0 Program 0
Policies & procedures 1 Records & reporting 0
Care & supervision 0 Resident Bill of Rights 0
Hygiene & communicable disease control 0 Other 0

Source: Health Authority

Resident Profile (2021/22) Facility B.C.
Average age of population 86 83
Percent female 60.5% 63.2%
Percent 85 years or older 63.8% 53.4%
Percent younger than 65 years 3.6% 5.8%
Average length of stay (days) 652 855
Percent of residents diagnosed with depression 20.1% 23.3%
Percent of residents dependent in activities of daily living 29.7% 32.0%
Percent of residents in a wheelchair 65.2% 52.8%
Percent of residents with dementia (mild to severe) 70.5% 63.3%
Percent of residents with severe cognitive impairment (includes severe dementia) 32.3% 27.9%
Percent of residents with physically abusive behaviour 16.7% 8.8%
Average index of social engagement 2.7 2.7
Percent of residents with low social engagement 49.0% 49.3%
Case mix index 0.60 0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2021/22) Facility B.C.
Percent of residents receiving physical therapy 35.0% 10.9%
Percent of residents receiving recreation therapy 48.1% 30.1%
Percent of residents receiving occupational therapy 0.0% 5.7%
Percent of residents receiving depression medication 54.0% 51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.6% 27.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 28.7% 34.0%
Percent of residents with daily physical restraints 15.2% 6.4%
Percent of residents with falls in the last 30 days 14.4% 12.9%
Percent of residents with a worsened pressure ulcer 1.5% 2.2%

Source: Canadian Institute for Health Information

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 96.3% 90.2%
Percent of health care workers vaccinated for influenza n/a 53.7%
Percent of residents vaccinated for COVID-19 92.1% 92.6%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Health Authority; 4. Facility