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December 2023

Residence Pioneer Lodge Service Type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 1051 6th Avenue NE Accreditation status Accredited
City/postal code Salmon Arm/V1E 0A6 Accreditation expiry date March 31, 2027
Phone number (604) 608-8809 Contact for complaints Site Manager
Operator (Type) Good Samaritan Canada (Not For Profit) Phone number of complaint contact (250) 833-5877 ext 34222
Opened 1977 Visitor parking (cost) Yes (fee charged)
Councils Resident and Family Councils Combined Wait Time From 5 to 516 days, with an average of 177 days
Meetings held Scheduled every 3 months Co-located with a long-term care facility No
Current language(s) spoken by staff English, Cantonese, Chinese (other dialects), French
Indigenous Territory Secwepemc peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees personal transportation, special laundry services, additional meals, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 30
Total units 30

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 347
Food costs per resident per day (actual cost) $10.71 $12.36
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,983 with an average of $1,199 From $1,094 to 4,039 with an average of $1,263

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 0 0.0 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 2 6.7 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 73 81
Percent female 63.6% 68.3%
Percent 85 years or older 21.2% 47.4%
Percent younger than 65 years 24.2% 9.9%
Average length of stay (days) suppressed 1209
Percent of resident with depression symptoms 22.6% 19.8%
Percent of residents dependent in activities of daily living 12.9% 15.6%
Percent of residents dependent in instrumental activities of daily living 64.5% 76.8%
Percent of residents in a wheelchair 16.1% 16.6%
Percent of residents with dementia (mild to severe) 22.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 0.0% 12.3%
Percent of residents with problem behaviours 9.7% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 50.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 3.2% 4.0%
Percent of residents at ease interacting with others 87.10% 93.7%
Percent of residents saying or indicating that they feel lonely 32.3% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 32.3% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 12.9% 19.5%
Percent of residents taking nine or more medications 48.4% 55.9%
Percent of residents with falls in the last 90 days 22.6% 34.5%
Percent of residents with four or more emergency room visits 11.8% 11.0%
Percent of residents having a caregiver in distress 0.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 63.0% 83.7%
Percent of residents vaccinated for COVID-19 66.0% 85.6%

Source: 1. Ministry of Health; 2. Residence