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December 2023

Residence Residences at Belvedere Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 750 Delestre Avenue Accreditation status Accredited
City/postal code Coquitlam/V3K0A1 Accreditation expiry date Not available
Phone number (604) 939-9302 Ext: 224 Contact for complaints Operations Manager
Operator (Type) Belvedere Care Centre Inc. (For Profit) Phone number of complaint contact (604) 939-1930
Opened 2006 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time From 32 to 190 days, with an average of 124 days
Meetings held n/a Co-located with a long-term care facility Yes
Current language(s) spoken by staff English, Filipino, Punjabi, Russian, Spanish, Tagalog
Indigenous Territory the Coast Salish peoples and the Kwikwetlem First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional housekeeping, recreation programs, hearing Aid assistance, blood Glucose assistance, TED stocking application and removal, resident safety check, AM and HS care, escort to meals and recreation events, breakfast assistance, activity assistance, room tray service
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 54
Publicly subsidized units 60
Total units 114

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 430
Food costs per resident per day (actual cost) $8.44 $8.91
Monthly client rate for publicly subsidized unit (single) From $1,094 to 4,138 with an average of $1,595 From $1,094 to 4,465 with an average of $1,427

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 0.9 1.0
Falls 27 23.7 28.3 Injury 3 2.6 1.5
Unexpected Illness 39 34.2 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 1 0.9 0.2
Unexpected death 2 1.8 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 3 2.6 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 85 81
Percent female 76.6% 68.3%
Percent 85 years or older 63.6% 47.4%
Percent younger than 65 years 3.9% 9.9%
Average length of stay (days) 1,177 1209
Percent of resident with depression symptoms 10.6% 19.8%
Percent of residents dependent in activities of daily living 30.3% 15.6%
Percent of residents dependent in instrumental activities of daily living 98.5% 76.8%
Percent of residents in a wheelchair 21.2% 16.6%
Percent of residents with dementia (mild to severe) 13.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 22.7% 12.3%
Percent of residents with problem behaviours 7.6% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 56.1% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 7.6% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 16.7% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 45.5% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 9.1% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 16.7% 19.5%
Percent of residents taking nine or more medications 60.6% 55.9%
Percent of residents with falls in the last 90 days 30.3% 34.5%
Percent of residents with four or more emergency room visits 14.3% 11.0%
Percent of residents having a caregiver in distress 27.3% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 74.0% 83.7%
Percent of residents vaccinated for COVID-19 88.0% 85.6%

Source: 1. Ministry of Health; 2. Residence