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October 2022

Residence Residences at Belvedere Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 750 Delestre Avenue Accreditation status Accredited
City/postal code Coquitlam Accreditation expiry date Not available
Phone number (604) 939-9302 Ext: 224 Contact for complaints Operations Manager
Operator (Type) Belvedere Care Centre Inc. (For Profit) Phone number of complaint contact (604) 939-1930
Opened 2006 Personal spending account No
Councils No council Visitor parking (cost) Yes (no fee)
Meetings held n/a Average Wait Time From 26 to 165 days, with an average of 72 days
Current language(s) spoken by staff English, Filipino, Punjabi, Russian, Spanish, Tagalog
Indigenous Territory the Coast Salish peoples and the Kwikwetlem First Nation

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees special laundry services, additional meals, additional housekeeping, recreation programs, hearing Aid assistance, blood Glucose assistance, TED stocking application and removal, resident safety check, AM and HS care, escort to meals and recreation events, breakfast assistance, activity assistance, room tray service
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 20
Publicly funded units (short and long-term) 60
Total units 80

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services Yes
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $8.44 $8.44

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 1 1.3 0.8
Fall with injury / Adverse event 32 40.0 24.4 Other injury 1 1.3 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 1 1.3 1.3
Unexpected illness 39 48.8 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 2 2.5 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 0 0.0 0.5
Fire/Flood/Gas Leak 0 0 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 86 83
Percent female 81.0% 70.3%
Percent 85 years or older 69.0% 56.8%
Percent younger than 65 years 4.8% 6.8%
Average length of stay (days) 1,333 1208

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 63.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 94.0% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence