Simon K.Y. Lee Seniors Care Home

Facility	Simon K.Y. Lee Seniors Care Home	Service Type	Long-Term Care
Health authority	Vancouver Coastal Health	Regulation/Legislation	Community Care & Assisted Living Act
Street address	555 Carrall Street	Accreditation status	Accredited
City/postal code	Vancouver/V6B2J8	Accreditation expiry date	March 2023
Phone number	(604) 608-8800	Contact for complaints	Manager
Operator (Type)	S.U.C.C.E.S.S. Multi-Level Care Society (Not For Profit)	Phone number of complaint contact	(604) 608-8810
Opened	2001	Personal spending account	Yes
Councils	Resident Council, Family Council	Visitor parking (cost)	Yes (fee charged)
Meetings held	Regular Schedule	Co-located with an assisted living residence	No
Wait Time	From 5 to 822 days, with an average of 318 days
Current language(s) spoken by staff	English, Cantonese, Mandarin
Indigenous Territory	Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Facility; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included	No	Other extra fees	n/a
Telephone monthly service included	No
Internet monthly service included	Yes

Source: Facility

Beds (as of March 31, 2023)		Room Configuration (excluding short-stay beds) (as of March 31, 2023)
Private beds (not publicly funded)	4	Single Occupancy	104
Publicly funded beds (short and long-term)	110	Double Occupancy	5
Total beds	114	Other Occupancy	0

Source: 1. Ministry of Health; 2. Facility

Contracted Services
Professional nursing services	No	Housekeeping services	Yes
Non-regulated services (care aides)	No	Plant/building maintenance	Yes
Food services provided by	Operator	Food prepared and cooked on site	Yes

Source: Facility

Funding	2021/22	2022/23
Total direct care hours (hours per resident per day)	3.12	3.36
Nursing care hours (hours per resident per day)	2.77	3.01
Registered Nurse (hours per resident per day)	0.28	0.35
Licensed Practical Nurse (hours per resident per day)	0.55	0.61
Care Aide (hours per resident per day)	1.94	2.04
Allied health hours (hours per resident per day)	0.35	0.35
Food costs per resident per day (actual cost)	$7.25	$8.43
Facility per diem rate	$240.53	$252.11
Monthly client rate for publicly funded bed (single)	From $1,237 to $3,576 with an average of $1,459	From $1,338 to $3,847 with an average of $1,548

Source: 1. Ministry of Health; 2. Health Authority

Licensing, 2022/23
Complaints
Number of licensing complaints	0	Number of substantiated licensing complaints	0

Incidents	Total Number	Per 100 beds			Total Number	Per 100 beds
Incidents	Total Number	Facility	B.C.		Total Number	Facility	B.C.
Disease outbreak or occurrence	0	0.0	0.9	Medication error with adverse event	0	0.0	0.3
Abuse / neglect	0	0.0	0.8	Missing or wandering person	0	0.0	0.7
Fall with injury/adverse event	4	3.5	8.6	Other injury	0	0.0	1.9
Food or other poisoning	0	0.0	0.1	Aggressive behaviour	0	0.0	3.7
Unexpected Illness	43	37.7	21.0	Attempted suicide	0	0.0	0.1
Expected death	32	28.1	25.5	Other - clinical	0	0.0	0.8
Unexpected death	0	0.0	0.7	Other - service delivery	0	0.0	0.7

Inspections
Risk Rating	Low	Risk Score	7
Number of Inspections	3	Number of licensing infractions found	2

Licensing Infractions
Licensing	Nutrition & food services	0
Physical facility, equipment & furnishings	Medication	0
Staffing	Program	0
Policies & procedures	Records & reporting	2
Care & supervision	Resident Bill of Rights	0
Hygiene & communicable disease control	Other	0

Source: Health Authority

Resident Profile (2022/23)	Facility	B.C.
Average age of population	89	83
Percent female	69.0%	63.3%
Percent 85 years or older	76.5%	52.8%
Percent younger than 65 years	0.0%	5.6%
Average length of stay (days)	1,522	817
Percent of residents diagnosed with depression	16.3%	22.9%
Percent of residents dependent in activities of daily living	31.0%	32.4%
Percent of residents in a wheelchair	39.6%	53.3%
Percent of residents with dementia (mild to severe)	63.5%	62.9%
Percent of residents with severe cognitive impairment (includes severe dementia)	13.0%	27.5%
Percent of residents with physically abusive behaviour	6.8%	8.4%
Average index of social engagement	4.2	2.7
Percent of residents with low social engagement	7.7%	48.0%
Case mix index	0.55	0.58

Source: Canadian Institute for Health Information

Care Services & Quality Indicators (2022/23)	Facility	B.C.
Percent of residents receiving physical therapy	39.3%	11.1%
Percent of residents receiving recreation therapy	89.5%	30.3%
Percent of residents receiving occupational therapy	0.2%	5.5%
Percent of residents receiving depression medication	40.9%	51.3%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis	32.9%	27.9%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis	33.5%	34.9%
Percent of residents taking nine or more medications	60.2%	44.6%
Percent of residents with daily physical restraints	3.8%	6.0%
Percent of residents with falls in the last 30 days	13.8%	12.8%
Percent of residents with a worsened pressure ulcer	1.7%	2.2%
Percent of residents with four or more emergency room visits	0.7%	1.4%

Source: 1. Canadian Institute for Health Information; 2. Health Authority

Vaccination Coverage (2022/23)	Facility	B.C.
Percent of residents vaccinated for influenza	90.9%	87.5%
Percent of health care workers vaccinated for influenza	87.8%	39.1%
Percent of residents vaccinated for COVID-19	91.0%	84.0%

Source: 1. BC Centre for Disease Control; 2. Ministry of Health; 3. Facility

Link to web page
Go to Simon K.Y. Lee Seniors Care Home website