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December 2023

Residence The Cedars Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3710 Cedar Hill Road Accreditation status Not accredited
City/postal code Victoria/V8P 5V5 Accreditation expiry date Not available
Phone number (250) 477-4850 Contact for complaints Executive Director
Operator (Type) Dawson Heights Housing Ltd. (Not For Profit) Phone number of complaint contact (250) 477-4850
Opened 2003 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait Time Suppressed
Meetings held Regular Scheduled Co-located with a long-term care facility No
Current language(s) spoken by staff English, French
Indigenous Territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees additional meals, foot care
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 10
Total units 10

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support Yes Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 517
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,474 From $1,094 to 3,250 with an average of $1,588

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 1 10.0 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 89 81
Percent female 100.0% 68.3%
Percent 85 years or older 70.0% 47.4%
Percent younger than 65 years 0.0% 9.9%
Average length of stay (days) suppressed 1209
Percent of resident with depression symptoms 20.0% 19.8%
Percent of residents dependent in activities of daily living 10.0% 15.6%
Percent of residents dependent in instrumental activities of daily living 30.0% 76.8%
Percent of residents in a wheelchair 20.0% 16.6%
Percent of residents with dementia (mild to severe) 20.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 10.0% 12.3%
Percent of residents with problem behaviours 0.0% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 50.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 100.00% 93.7%
Percent of residents saying or indicating that they feel lonely 20.0% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 40.0% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 30.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 30.0% 19.5%
Percent of residents taking nine or more medications 80.0% 55.9%
Percent of residents with falls in the last 90 days 30.0% 34.5%
Percent of residents with four or more emergency room visits 10.0% 11.0%
Percent of residents having a caregiver in distress 20.0% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 100.0% 83.7%
Percent of residents vaccinated for COVID-19 89.0% 85.6%

Source: 1. Ministry of Health; 2. Residence