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November 2024

Residence The Cedars Service type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3710 Cedar Hill Road Dawson Heights Accreditation status Accredited
City/postal code Victoria/V8P 5V5 Accreditation expiry date April 2025
Phone number (250) 477-4850 Contact for complaints Executive Director
Operator (type) Dawson Heights Housing Ltd. (Not For Profit) Phone number of complaint contact (250) 477-4850
Opened 2003 Visitor parking (cost) Yes (no fee)
Councils Resident council only Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English, French, Spanish
Indigenous territory Lekwungen peoples and the Songhees and Esquimalt Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees additional meals, foot care, Hydro is partially subsidized
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 10
Total units 10

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services n/a Housekeeping services No
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support Yes Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 517 650
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,588 From $1,164 to 3,250 with an average of $1,501

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 1 10.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 0 0.0 44.8 Aggression 0 0.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 0 0.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 89 82
Percent female 90.9% 67.9%
Percent 85 years or older 81.8% 47.3%
Percent younger than 65 years 0.0% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 9.1% 20.1%
Percent of residents dependent in activities of daily living 18.2% 17.3%
Percent of residents dependent in instrumental activities of daily living 18.2% 76.6%
Percent of residents in a wheelchair 27.3% 17.3%
Percent of residents with dementia (mild to severe) 18.2% 23.4%
Percent of residents with moderate to severe cognitive impairment 9.1% 12.0%
Percent of residents with problem behaviours 0.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 27.3% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 9.1% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 36.4% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 18.2% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 18.2% 20.3%
Percent of residents taking nine or more medications 81.8% 56.5%
Percent of residents with falls in the last 90 days 45.5% 34.4%
Percent of residents with four or more emergency room visits 9.1% 13.0%
Percent of residents having a caregiver in distress 18.2% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza suppressed 83.5%
Percent of residents vaccinated for COVID-19 81.8% 76.9%

Source: 1. Ministry of Health; 2. Residence