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December 2023

Residence The Steeples Service Type Assisted Living
Health authority Vancouver Island Health Regulation/Legislation Community Care & Assisted Living Act
Street address 9910 Esplanade Street Accreditation status Not accredited
City/postal code Chemainus/V0R 1K1 Accreditation expiry date Not available
Phone number (250) 246-1805 Contact for complaints Administrator
Operator (Type) Steeples Housing Society (Not For Profit) Phone number of complaint contact 250 246 1805
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time Suppressed
Meetings held n/a Co-located with a long-term care facility No
Current language(s) spoken by staff English
Indigenous Territory Stz'uminus First Nation and the Hul'qumi'num people

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees personal transportation, special laundry services, additional meals, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 16
Total units 16

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Outside contractor Food prepared and cooked on site No

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 803
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,250 with an average of $1,315 From $1,094 to 3,250 with an average of $1,544

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 9 56.3 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 80 81
Percent female 68.4% 68.3%
Percent 85 years or older 47.4% 47.4%
Percent younger than 65 years 5.3% 9.9%
Average length of stay (days) suppressed 1209
Percent of resident with depression symptoms 23.5% 19.8%
Percent of residents dependent in activities of daily living 5.9% 15.6%
Percent of residents dependent in instrumental activities of daily living 41.2% 76.8%
Percent of residents in a wheelchair 11.8% 16.6%
Percent of residents with dementia (mild to severe) 35.3% 23.4%
Percent of residents with moderate to severe cognitive impairment 23.5% 12.3%
Percent of residents with problem behaviours 5.9% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 70.6% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 17.6% 4.0%
Percent of residents at ease interacting with others 82.35% 93.7%
Percent of residents saying or indicating that they feel lonely 58.8% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 47.1% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 5.9% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 17.6% 19.5%
Percent of residents taking nine or more medications 52.9% 55.9%
Percent of residents with falls in the last 90 days 35.3% 34.5%
Percent of residents with four or more emergency room visits 0.0% 11.0%
Percent of residents having a caregiver in distress 23.5% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 93.0% 83.7%
Percent of residents vaccinated for COVID-19 86.0% 85.6%

Source: 1. Ministry of Health; 2. Residence