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November 2024

Residence Thompson View Lodge Service type Assisted Living
Health authority Interior Health Regulation/Legislation Community Care & Assisted Living Act
Street address 710 Elm Street Accreditation status Not accredited
City/postal code Ashcroft/V0K 1A0 Accreditation expiry date n/a
Phone number (250) 453-0085 Contact for complaints Community Manager
Operator (type) Thompson View Manor Society (For Profit) Phone number of complaint contact (250) 453-0085
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils No council Wait time Suppressed
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English
Indigenous territory Nlakaʼpamux and Secwepemc Nations

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees personal transportation, special laundry services, companionship, additional meals, additional snacks, additional housekeeping
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 10
Total units 10

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance No
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 436 424
Food costs per resident per day (actual cost) $10.46 $11.72
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 4,452 with an average of $1,129 From $1,164 to 4,694 with an average of $1,288

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.2 Missing 0 0.0 0.7
Falls 1 10.0 27.7 Injury 0 0.0 0.5
Unexpected Illness 0 0.0 44.8 Aggression 0 0.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 0 0.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 1 10.0 4.9
Inspections
Application 0 Follow-up 0
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 77 82
Percent female 83.3% 67.9%
Percent 85 years or older 58.3% 47.3%
Percent younger than 65 years 33.3% 9.4%
Average length of stay (days) suppressed 1222
Percent of residents with depression symptoms 30.0% 20.1%
Percent of residents dependent in activities of daily living 10.0% 17.3%
Percent of residents dependent in instrumental activities of daily living 100.0% 76.6%
Percent of residents in a wheelchair 0.0% 17.3%
Percent of residents with dementia (mild to severe) 40.0% 23.4%
Percent of residents with moderate to severe cognitive impairment 30.0% 12.0%
Percent of residents with problem behaviours 10.0% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 60.0% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 40.0% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 40.0% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 10.0% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 30.0% 20.3%
Percent of residents taking nine or more medications 70.0% 56.5%
Percent of residents with falls in the last 90 days 40.0% 34.4%
Percent of residents with four or more emergency room visits 0.0% 13.0%
Percent of residents having a caregiver in distress 10.0% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 83.0% 83.5%
Percent of residents vaccinated for COVID-19 30.8% 76.9%

Source: 1. Ministry of Health; 2. Residence