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October 2022

Residence Sto:lo Elders Lodge Service Type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7519 Topaz Drive Accreditation status Unknown
City/postal code Chilliwack Accreditation expiry date Not available
Phone number (604) 858-5594 Contact for complaints Michele Hobek, Site office manager
Operator (Type) The Sto:lo Nation (Not For Profit) Phone number of complaint contact (604) 858-5594
Opened 2007 Personal spending account No
Councils Resident council only Visitor parking (cost) Yes (no fee)
Meetings held Regular Scheduled Average Wait Time From 24 to 105 days, with an average of 59 days
Current language(s) spoken by staff English, Filipino
Indigenous Territory

Source: Residence

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees n/a
Telephone monthly service included Yes
Internet monthly service included Yes

Source: Residence

Units (March 31, 2022)
Private units (not publicly funded) 0
Publicly funded units (short and long-term) 15
Total units 15

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services No Housekeeping services No
Non-regulated services (care aides) No Plant/building maintenance Yes
Food services provided by Facility operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Residence

Funding 2020/21 2021/22
Food costs per resident per day (actual cost) $13.16 $15.50

Source: Health Authority

Licensing (2021/22)
Complaints, 2021/22
Number of complaints 0 Number substantiated complaints 0
Incidents, 2021/22 Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 1.0 Medication error with adverse event 0 0.0 0.5
Abuse / neglect 0 0.0 0.1 Missing or wandering person 0 0.0 0.8
Fall with injury / Adverse event 0 0.0 24.4 Other injury 0 0.0 1.3
Food or other poisoning 0 0.0 0.0 Aggressive behaviour 0 0.0 1.3
Unexpected illness 0 0.0 31.2 Attempted suicide 0 0.0 0.2
Overdose 0 0 0.1 Other - clinical 0 0.0 0.4
Unexpected death 0 0.0 1.3 Other - service delivery 1 6.7 0.5
Fire/Flood/Gas Leak 1 6.7 0.1 Police Call 0 0 0.4
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Site visit 0
Possible unregistered 0 Total number of inspections 0

Source: Ministry of Health

Resident Profile (2021/22) Residence Health Authority
Average age of population 74 83
Percent female 50.0% 70.3%
Percent 85 years or older 16.7% 56.8%
Percent younger than 65 years 16.7% 6.8%
Average length of stay (days) 1,099 1208

Source: Health Authority

Vaccination Coverage (2021/22) Facility B.C.
Percent of residents vaccinated for influenza 67.0% 83.3
Percent of health care workers vaccinated for influenza n/a n/a
Percent of residents vaccinated for COVID-19 90.9% 92.7

Source: 1. Ministry of Health; 2. Health Authority; 3. Residence