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November 2024

Residence Sto:lo Elders Lodge Service type Assisted Living
Health authority Fraser Health Regulation/Legislation Community Care & Assisted Living Act
Street address 7519 Topaz Drive Accreditation status Not accredited
City/postal code Chilliwack/V2R 0E8 Accreditation expiry date Not applicable
Phone number (604) 858-5591 Contact for complaints Michele Hobek, Site office manager
Operator (type) The Sto:lo Nation (Not For Profit) Phone number of complaint contact (604) 858-5594
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils Tenant Engagement Wait time From 26 to 120 days, with an average of 65 days
Co-located with a publicly subsidized long-term care home No
Current language(s) spoken by staff English
Indigenous territory Stó:lō peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees n/a
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2024)
Private units (not publicly subsidized) 0
Publicly subsidized units 15
Total units 15

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property Yes
Behaviour management support No Psychosocial (programming) support Yes

Source: Ministry of Health

Funding 2022/23 2023/24
Publicly subsidized personal care hours (per unit) 508 512
Food costs per resident per day (actual cost) $16.91 $17.51
Monthly client rate for a publicly subsidized unit (single) From $1,094 to 4,465 with an average of $1,390 From $1,164 to 4,640 with an average of $1,406

Source: Health Authority

Assisted Living Registry, 2023/24
Complaints
Number of complaints 1 Number of substantiated complaints 1
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.2 Medication error 1 6.7 0.4
Abuse / neglect 1 6.7 0.2 Missing 2 13.3 0.7
Falls 6 40.0 27.7 Injury 3 20.0 0.5
Unexpected Illness 16 106.7 44.8 Aggression 3 20.0 2.0
Overdose 0 0.0 0.1 Attempted suicide 0 0.0 0.1
Death 3 20.0 1.2 Police Incident/Call 0 0.0 0.5
Food or other poisoning 0 0.0 0.0 Other 2 13.3 4.9
Inspections
Application 0 Follow-up 1
Complaint 0 Non-Site visit assessment 0
Compliance monitoring 0 Reportable incident 0
Confirmed unregistered residence (CURR) follow up 0 Possible unregistered residence (PURR) complaint 0

Source: Ministry of Health

Resident Profile (2023/24) Residence B.C.
Average age of population 77 82
Percent female 47.6% 67.9%
Percent 85 years or older 23.8% 47.3%
Percent younger than 65 years 9.5% 9.4%
Average length of stay (days) 818 1222
Percent of residents with depression symptoms 23.5% 20.1%
Percent of residents dependent in activities of daily living 29.4% 17.3%
Percent of residents dependent in instrumental activities of daily living 94.1% 76.6%
Percent of residents in a wheelchair 29.4% 17.3%
Percent of residents with dementia (mild to severe) 17.6% 23.4%
Percent of residents with moderate to severe cognitive impairment 11.8% 12.0%
Percent of residents with problem behaviours 11.8% 8.3%
Percent of clients with MAPLe score (MAPLe 4+) 52.9% 48.3%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.2%
Percent of residents at ease interacting with others 100.0% 93.6%
Percent of residents saying or indicating that they feel lonely 17.6% 25.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2023/24) Residence B.C.
Percent of residents receiving depression medication 35.3% 40.8%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 17.6% 6.5%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 35.3% 20.3%
Percent of residents taking nine or more medications 64.7% 56.5%
Percent of residents with falls in the last 90 days 23.5% 34.4%
Percent of residents with four or more emergency room visits 20.0% 13.0%
Percent of residents having a caregiver in distress 30.8% 17.2%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2023/24) Facility B.C.
Percent of residents vaccinated for influenza 50.0% 83.5%
Percent of residents vaccinated for COVID-19 36.8% 76.9%

Source: 1. Ministry of Health; 2. Residence