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December 2023

Residence Riverside Place Service Type Assisted Living
Health authority Northern Health Regulation/Legislation Community Care & Assisted Living Act
Street address 242 Louvain St Accreditation status Not accredited
City/postal code Vanderhoof/V0J 3A0 Accreditation expiry date Not applicable
Phone number (250)567-9202 Contact for complaints Social Housing Manager
Operator (Type) Connexus Community Resources (Not For Profit) Phone number of complaint contact (250)570-8594
Opened 2007 Visitor parking (cost) Yes (no fee)
Councils No council Wait Time Suppressed
Meetings held n/a Co-located with an assisted living residence No
Current language(s) spoken by staff English
Indigenous Territory Saik ľuz First Nation

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included Yes Other extra fees life line(mandatory), footcare, hair care
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 14
Total units 14

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance Yes
Food services provided by Residence operator Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a n/a
Food costs per resident per day (actual cost) n/a n/a
Monthly client rate for publicly subsidized unit (single) From $1,094 to 3,548 with an average of $1,456 From $1,094 to 3,622 with an average of $1,722

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 0 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 0 0.0 1.0
Falls 0 0.0 28.3 Injury 0 0.0 1.5
Unexpected Illness 0 0.0 32.8 Aggression 0 0.0 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 1 7.1 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 80 81
Percent female 64.0% 68.3%
Percent 85 years or older 44.0% 47.4%
Percent younger than 65 years 8.0% 9.9%
Average length of stay (days) 404 1209
Percent of resident with depression symptoms 31.6% 19.8%
Percent of residents dependent in activities of daily living 5.3% 15.6%
Percent of residents dependent in instrumental activities of daily living 89.5% 76.8%
Percent of residents in a wheelchair 5.3% 16.6%
Percent of residents with dementia (mild to severe) 36.8% 23.4%
Percent of residents with moderate to severe cognitive impairment 5.3% 12.3%
Percent of residents with problem behaviours 10.5% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 31.6% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 89.47% 93.7%
Percent of residents saying or indicating that they feel lonely 31.6% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 15.8% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 15.8% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 26.3% 19.5%
Percent of residents taking nine or more medications 31.6% 55.9%
Percent of residents with falls in the last 90 days 21.1% 34.5%
Percent of residents with four or more emergency room visits 16.0% 11.0%
Percent of residents having a caregiver in distress 22.2% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza n/a 83.7%
Percent of residents vaccinated for COVID-19 suppressed 85.6%

Source: 1. Ministry of Health; 2. Residence