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December 2023

Residence Cedars at Hopehill Service Type Assisted Living
Health authority Vancouver Coastal Health Regulation/Legislation Community Care & Assisted Living Act
Street address 3355 East 5th Avenue Accreditation status Accredited
City/postal code Vancouver/V5M 0A1 Accreditation expiry date March 2025
Phone number (604) 251-4114 Contact for complaints General Manager
Operator (Type) The Cedars Assisted Living at Hopehill Society (Not For Profit) Phone number of complaint contact (604) 251-4114
Opened 2007 Visitor parking (cost) No
Councils No council Wait Time From 0 to 75 days, with an average of 52 days
Meetings held n/a Co-located with an assisted living residence No
Current language(s) spoken by staff English, Cantonese, Mandarin, Tagalog
Indigenous Territory Musqueam, Tsleil-Waututh and Squamish peoples

Source: 1. Residence; 2. Health Authority; 3.Ministry of Health

Resident Fees for Personal Services
Cable monthly service included No Other extra fees Hydro surcharge. Optional charges for special laundry services, additional housekeeping, parking, storage locker
Telephone monthly service included No
Internet monthly service included No

Source: Residence

Assisted Living Units (as of March 31, 2023)
Private units (not publicly subsidized) 0
Publicly subsidized units 89
Total units 89

Source: 1. Ministry of Health; 2. Residence

Contracted Services
Professional nursing services Yes Housekeeping services Yes
Non-regulated services (care aides) Yes Plant/building maintenance No
Food services provided by Outside contractor Food prepared and cooked on site Yes

Source: Residence

Services Provided
Support with activities of daily living Yes Assistance with managing medication Yes
Therapeutic diet support No Safekeeping of money/personal property No
Behaviour management support No Psychosocial (programming) support No

Source: Ministry of Health

Funding 2021/22 2022/23
Publicly subsidized personal care hours (Per Unit) n/a 183
Food costs per resident per day (actual cost) $9.47 $11.00
Monthly client rate for publicly subsidized unit (single) From $1,094 to 2,246 with an average of $1,313 From $1,094 to 2,418 with an average of $1,431

Source: Health Authority

Assisted Living Registry, 2022/23
Complaints
Number of complaints 1 Number of substantiated complaints 0
Incidents Total
Number
Per 100 units Total
Number
Per 100 units
Residence B.C. Residence B.C.
Disease outbreak or occurrence 0 0.0 0.9 Medication error 0 0.0 0.4
Abuse / neglect 0 0.0 0.3 Missing/Wandering 1 1.1 1.0
Falls 13 14.6 28.3 Injury 0 0.0 1.5
Unexpected Illness 3 3.4 32.8 Aggression 1 1.1 1.8
Overdose 0 0 0.1 Attempted suicide 0 0.0 0.2
Unexpected death 0 0.0 1.3 Police Incident/Call 0 0 0.5
Fire/Flood/Gas Leak 0 0 0.2 Other 0 0 2.1
Inspections
Registration 0 Registration follow-up 0
Complaint 0 Complaint follow-Up 0
Education 0 Health and safety issue 0
Site inspection 0 Full Review 0
Possible unregistered 0 Other 0

Source: Ministry of Health

Resident Profile (2022/23) Residence B.C.
Average age of population 86 81
Percent female 62.5% 68.3%
Percent 85 years or older 68.2% 47.4%
Percent younger than 65 years 5.7% 9.9%
Average length of stay (days) 2,211 1209
Percent of resident with depression symptoms 31.3% 19.8%
Percent of residents dependent in activities of daily living 4.7% 15.6%
Percent of residents dependent in instrumental activities of daily living 84.4% 76.8%
Percent of residents in a wheelchair 10.9% 16.6%
Percent of residents with dementia (mild to severe) 20.3% 23.4%
Percent of residents with moderate to severe cognitive impairment 12.5% 12.3%
Percent of residents with problem behaviours 10.9% 7.7%
Percent of clients with MAPLe score (MAPLe 4+) 50.0% 48.6%
Percent of clients with special or extensive care (RUG 1-3) 0.0% 4.0%
Percent of residents at ease interacting with others 96.88% 93.7%
Percent of residents saying or indicating that they feel lonely 51.6% 27.2%

Source: 1. Health Authority; 2. Ministry of Health

Clinical Indicators (2022/23) Residence B.C.
Percent of residents receiving depression medication 21.9% 39.9%
Percent of residents taking antipsychotic drugs without a diagnosis of psychosis 0.0% 6.3%
Percent of residents taking antipsychotic drugs with or without a diagnosis of psychosis 6.3% 19.5%
Percent of residents taking nine or more medications 46.9% 55.9%
Percent of residents with falls in the last 90 days 34.4% 34.5%
Percent of residents with four or more emergency room visits 1.2% 11.0%
Percent of residents having a caregiver in distress 26.7% 16.5%

Source: 1. Health Authority; 2. Ministry of Health

Vaccination Coverage (2022/23) Facility B.C.
Percent of residents vaccinated for influenza 90.0% 83.7%
Percent of residents vaccinated for COVID-19 85.0% 85.6%

Source: 1. Ministry of Health; 2. Residence